Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Patios and Decks

B&S Home Improvements

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Patios and Decks.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromHaley H

    Date: 12/21/2023

    1 star
    I paid $3,500 to have a 100ft privacy fence put in and 14 months later it took a heavy wind storm to push it over in the middle to where it leans now. Further inspection we realized they never put concrete down the holes to hold the posts in place. I called them to fix it but they told me since it was past a year the warranty no longer covers it. They quoted me $1700 to "fix" THEIR mistake. They were trying to sell the company at that time and I was told they had many customer complaints and they were avoiding being served papers. The owner apparently put the business in his wife's name to avoid legal problems. Avoid at all costs!!
  • Review fromJ. S.

    Date: 03/16/2023

    1 star
    They were selling ‘dirt’ and delivering for a discounted price. All they brought was garbage with a little dirt thrown on top of it. The contract stated there was some debris because there was supposed to have wooden fence post and some concrete. What they brought had a car alternator and radiator, loads of wires and conduit, and the concrete were whole slabs of sidewalk and steps. They said they needed the money up front to get their dump trailer fixed and then proceeded to blame the weather, employees, family problems, and the death of a family member for four months before making any deliveries. They were rude late and disrespectful. NOTHING BUT SCAM ARTISTS. B&S they definitely live up to the name.

    B&S Home Improvements

    Date: 03/17/2023

    No one said they needed the money to get there dump trailer fixed we told you it was as junk dirt told you that 10 times an asked if you wanted it an you said yes , we didn’t ever sell you the dirt we gave it to you we even told you on thing we was charging you if for fuel , your contract even stated there was debris in the dirt . Yes I was rude because we told you all this a you said you wanted a now your crying about it a lying . You even signed a contract , no it took so long cause it was wet a raining , don’t even respond back people like you are what is wrong with it the world .

    J. S.

    Date: 03/17/2023

    Not judging by the other complaints here ??????

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.