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Find a Location

Coral Beach Resort has 1 locations, listed below.

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    Business ProfileforCoral Beach Resort

    Hotels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1105 S Ocean Blvd, Myrtle Beach, SC 29577-4538
    BBB File Opened:
    5/1/1999
    Years in Business:
    25
    Business Started:
    5/1/1999
    Business Started Locally:
    5/1/1999
    Date of New Ownership:
    5/1/1999
    Business Incorporated:
    5/1/1999
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Ross Martin, General Manager

    Customer Contact

    • Mr. Ross Martin, General Manager

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I checked into Coral Beach hotel on 6/30-7/9. Paid $4,200 for our stay in ********. At arrival, room smelled like mold, mildew + was hot. While unloading our car, I slipped and fell on the kitchen floor hurting my arm. I called the front desk for housekeeping to fix the slick floor.The maid wet mopped the floor. I had to ask her to dry the floor.The hotel manager looked at my arm and gave me a 2nd parking pass as compensation. My arm continued to hurt and bruise during the week causing extreme pain.After we moved in we had to call maintenance about the *** They turned the setting down but it never got cool. We called them later in the week but the living room area was hot the entire week. We closed the curtains to cool it down thus never enjoyed the oceanfront view we paid for. It was like living in a cave. The back bedroom is another story. It smelled like a rotten swamp. We called housekeeping many times about the smell.They sprayed the room with ***** but it would quickly dissipate. It was like we were sleeping in a swamp. In the 10 days we were at the Coral Beach, we had our room cleaned once.There were bugs and roaches crawling on the floors, walls, and beds.There was black mold and mildew on the bathroom walls.The rug at the entryway to our room was soaking wet from the outside hallway. There was a cup of urine beside the Pepsi machine which was directly outside our room.The stench was unbelievable. It also smelled like vomit.The pool was so dirty that it was unusable. It was so murky that I was scared to get into it. One day it was covered with black ants. I love a dip in the pool after a day on the beach, but the pool was so gross that I was scared of disease.All in all, this was the worst beach stay I have ever had. We would have left but were there for a dance competition and could not find another hotel over the 4th of July to accommodate our stay. Ive stayed at the Coral Beach several times and never had this experience.It was my worst beach stay ever.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern Carolinas

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