Business ProfileforMount Pleasant Animal Hospital

I will be happy to remove this review or edit when I hear from Dr. Shuler regarding my last visit. I was late last week to my vet appointment for my puppies by 15 minutes. Lisa called and asked me to reschedule. I told her that I’m at the stoplight and they graciously waited for me. Today, I am at the vet again with a senior dog who is in pain and they were 45 minutes late seeing me. I merely mentioned that when I’m 15 minutes late you guys want me to reschedule but what happens when you’re 45 minutes late and I need to get back to work? I should never have said anything because it went downhill from there. Brittany the tech chimed in and she was disrespectful and mouthy when it pertained to matters that didn’t involve her. The doctor, Dr. Compta was late. Not Brittany. Now, I have always liked Dr. Compta. She is generally very compassionate especially when she euthanized my pit rescue last year. I will forever be grateful. When I mentioned that they were very late, she asked if I still wanted to be seen. I had to think about it for a minute because I didn’t like the tech speaking to me like that so I wasn’t sure if they were going to be able to provide the same level of care. I reluctantly agreed to have my dog seen because he is in pain and I only want what’s best for him. The tech had not properly noted the medications my dog was on so we essentially had to start over. Your veterinary care is not cheap. But I never complained about the cost. I have been going there for over 10 years. It’s about mistreatment and unethical practices. So I write this knowing that they will spin this internally, they already have. For the record, this senior dog has had a tumor removed and a toe amputated all in the past few months by the same office and this is how they treat us. My advice to you, Dr. Shuler, respectfully, is review your protocol and hire those who represent you well in your absence. These negative occurrences take away from the joy of opening your new practice.