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Business Profile

Locksmith

Goldy Locksmith and Key, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/20/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 09/14/2022 I called Goldy Locksmith to unlock my toolbox. An employee came and told me he could not pick the lock and that he would have to drill it open. He started to drill and went too far into the lock and pooped the back lock off. He said he needed to go to the office and get some tools and he’s be back in an hour. He never returned. The next day the owner **** ******* came to my home and busted the top drawer off of the of the toolbox. He said he would replace my tool box due to the damage they caused. I called him a week later to ask when it would be delivered? He said he is working on getting one. On 10/08/2022 I called **** to ask where the tool box is and he replied he would not be bring one he would only give me $130 in cash because he is not charging me for opening the original tool box. He said he would bring it that day and never did I attempted to call him today 10/19/2022 with no answer.

    Customer Answer

    Date: 10/20/2022

    On South Carolina Secretary of State **** ******* Business Entities Online it shows the address as *** ********* ** 
    ************ ***** ******** ****** This is the only address I could find. 

Goldy Locksmith and Key, LLC is NOT a BBB Accredited Business.

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