Business ProfileforVendue Travel, LLC

On March 26, 2024, BBB contacted the business regarding its use of “Price Equaling and Meeting Competitors’ Prices” on their website (www.venduetravel.com).  The statement used is:  "As a member, you can find the lowest prices ..." and "Don't forget our Price Match Guarantee".

As outlined in the BBB Code of Advertising, Rule 13 “Price Equaling and Meeting Competitors’ Prices”:  

When advertisers offer a price match guarantee, the offer should be made in good faith, include all necessary information to take advantage of it, and not place unreasonable burdens on the consumer who wants to take advantage of the offer.

13.1 Advertisements which set out company policy of matching or bettering competitors' prices may be used, provided that:

13.1.1 The offer is made in good faith;

13.1.2 The offer clearly and conspicuously discloses fully any material and significant conditions which apply including, if applicable, what evidence a consumer must present to take advantage of the offer; and

13.1.3 The terms of the offer are not unrealistic or unreasonable for the consumer.

13.2 Advertisers should be aware that such claims, unless appropriately qualified, may create an implicit obligation to adjust prices generally for specific products or services. This may be the case where the advertiser's price for a product or service is not as low as or lower than a competitor's price.

BBB Code of Advertising can be viewed at www.bbb.org/code-of-advertising.

As of April 26, 2024, the business has failed to respond to the BBB and is continuing to advertise "As a member, you can find the lowest prices ..." and "Don't forget our Price Match Guarantee".