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Business Profile

Building Restoration

DDB Building Restoration

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Restoration.

Complaints

This profile includes complaints for DDB Building Restoration's headquarters and its corporate-owned locations. To view all corporate locations, see

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DDB Building Restoration has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/31/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Above listed business associated with:DDB Building Restorations ********************************************************************* PA151900(believe expired)203 871 ************ 0897 It is a father and son *** ****** ** and *** ****** *** above info is for *********** Headquarters Location upper right is for SR.Amount paid: $32,575.00 (of total requested $73,365)Dates of Transactions: 11/13/23 $15,000.00..08/15/24 $10,000.00..10/1/24 $**************** committed to provide bed/bath addition to home.Nature of dispute: Builders hardly showed up to work, many excuses from day 1. Always altering the agreement requesting more $. Shoddy work by business. Had their work inspected by BIU Underwriters, was informed of many problems with construction. Building incorrectly built from bottom up, materials differ from standard and plans. Incorrect subfloor, incorrect floor fasteners, Water damaged and wood warped due to negligence.. Built far out of alignment. Everything had to be torn down. No saving the structure.Unable to resolve with business as I do not want them back here , do not trust them or their work. Been lied to and strung along for A YEAR already. Fired them. Hired new contractor who actually KNOWS WHAT HE IS DOING! and tore down what they did. They ripped me off for $32,575.00 They are thieves and phonies! I will be 67 years old in a week and feel I was preyed upon due to my age and unfamiliarity with the construction business. Have many pictures if you need more information.

      Customer Answer

      Date: 11/19/2024

      Attachment 1) Contractor registration expired per OAG 

      Attachment 2) HICPA Law..Violations by DDB: ***** - registration expired, ***** - registration # on contract expired , ***** a 1) registration expired , 3) no attached copies of required notices, 6) no start/end date specified until 10/1/24 following my demand for such 1 YEAR after contractor requested 50% down, 8 d) contractor wanted 15% over initial estimate, 10) no name ,address, phone for subcontractors, 11) no proof of liability insurance 12),13) neither provided e 2) code requirements not met contractor KNOWINGLY used inferior materials not specified on plans   ***** 1) requested a subcontractor to inflate his price in order to justify false increase ***** 4) intentionally created water damage in order to charge an additional amount to return to rectify,  A7)  added $10,500 to contact amount 10/1/24 to construct a walk in closet after verbally stating it would cost $4,000 or less to add it  C4) I am 67 years old  *****) 1. expired registration, 6) deviation from plans, 8) ii and iii.. did not perform the improvement in a reasonable time frame , did not show up to work m , did not intend to stand by original price  10 a) contractor requested 50% down.. much more than 30 %.. contractor text messages state he is entitled to that amount but assumed I was having financial issues... not at all.. just didn't trust contractor as he stated he " ran out of  money" after receiving $32,000 and maybe purchasing ****** in materials. Afraid to give him anymore trust broken.

      Attachment 3) ****** entire addition not square with original structure.. ENTIRE THING BUILT WRONG 4) ****** warped sub floor following rain entering had to be completely removed 5) insulation wet had to be removed throughout the entire base of the structure.

      Contractor states he was not given the opportunity to rectify the problems HE created.. there are so many I don't want him to come back. Is this on the job training?? he sure wanted top dollar but doesn't doesn't know what he is doing. I am not paying for his ON THE *** TRAINING! He should never have accepted this job if he was unable to complete it in an efficient and timely manner. Always changing the contract to add more money and trying to find ways to steal from me. The entire structure had to be taken down from the base on up, floor, insulation, walls etc due to water damage in order to have a decent product. There was no saving this. I have many more pictures but can't attach more. He continues to contact me with long rambling texts in an attempt to intimidate me .

       

      Thank you,

       

      ***** ******

      Customer Answer

      Date: 11/19/2024

      Per this attachment.. Contractor *** ****** and DDB Restorations DID or DO NOT have a valid PA registration. This did not make it on my previous response. I have many many more pictures , emails and texts from *** ****** that may be of consequence to this issue.

       

      Thank you

    • Initial Complaint

      Date:10/02/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *** took the contract to renovate my home April of 2023 through the bank 203k program being referred to me by 203k consultant. During a few months of 2023 he got paid 80k to do work getting the consultant to write up extra work that was not performed. From my calculation based on the estimate and actual work performed, he was overpaid by 38k. They did not perform any work for a whole year leaving me without a home since there was no running water or electricity and chose to do the easy work, sanding drywall, trims, installing doors and flooring installation while the big items under the finishes were not done and quit the job after draining majority of the bank's budget leaving very little to finish the home. I still have no home to live in and have been paying a large mortgage in the process causing a huge financial hole as a result and I may now lose the home. I have a 53 page report detailing it all that is too big to upload.

    DDB Building Restoration is NOT a BBB Accredited Business.

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