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Business Profile

Real Estate Development

Maze Group Development

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Development.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/03/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    From August 2022 to August 2023 my daughter and 5 other students (herein referred to as the tenants) that attend ******** University, rented housing from Maze Group, specifically dealing with *************************** as the main point of contact. The rental required a security deposit that was to be returned at the end of the lease, after providing proof of settlement of the final utilities bill. The total deposit for all 6 roommates was $3,000. At the end of the lease, the tenants provided the required final utility documentation to Maze Group. Per the lease, within 30 days of receiving the information, the tenants were to receive their security deposit. The tentants were not in violation of anything else and it was acknowledged that they would get the deposit returned. Several months have gone by with repeated attempts to contact *********************, and anyone else at Maze Group for a resolution. They no longer take our calls, we have even gone by personally and inquired and *****, the person who works there said she didn't answer the phone because she didn't have an answer for us. In addition they have been feeding us a story all along that the checks are processed by a third party and they are waiting on them. However, it is now January 2024 and the tenants moved out in August 2023. This is unacceptable, Maze Group and *************************** have preyed on young students, who have enough trouble just paying their tuition. They need this money and they have been taken advantage of. This is a shady business and something needs to be done. The tenants want their security deposit returned.

  • Initial Complaint

    Date:12/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Maze group has failed to return my security deposit on a rental for my daughter while she was attending ******* university. My daughter moved out at the end of July 2023. The Maze group office does NOT return my phone calls and the mailbox is often full

  • Initial Complaint

    Date:11/15/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to recover my daughters security Deposit . The address is ********************** There were 5 girls that lived in the house non have received any money back . The money was supposed to be refunded in September the apartment was checked for damages and cleared .This company operates for ***************** housing She lived on first floor .

Maze Group Development is NOT a BBB Accredited Business.

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