Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Professional Engineers

Light Heigel & Associates, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Professional Engineers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromDeborah M

    Date: 08/11/2025

    1 star
    Our contractor recommended Light-Heigel to do the engineering part of our new house project. At first they seemed ok, but then things started to slip. A zoom meeting was scheduled for which I did not get a link due to the ** *** spelling my email incorrectly and I had to scramble around to get someone to send it at the last minute. Then she forwarded an invoice from the county for a research fee, on which an error code came up denying access using the link she provided. I was then GHOSTED by her for over a MONTH. Emails and phone calls went unanswered. I sent an email on June 19 terminating my contract with ** and requested they send any work done up to that date to myself and the contractor. With that, she suddenly got back on it and sent information and survey estimates to the contractor on June 23. I didn't hear from her regarding this til July 7th. At that point, the contractor had already found us a new engineer. Now I've received an invoice from ** for $2000 as though nothing ever happened, with one of the invoice items listed as "communications!" How about LACK of COMMUNICATIONS?? The contractor apologized for recommending ** in the first place, said we're not the only ones having problems with them, and say they will not be recommending Light-Heigel in the future. I am completely disgusted with this company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.