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Business Profile

Clothing

Monarchy Collection

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company continues to call me and harass me stating I owe them an amount around $1468 stating I defaulted on a loan through care credit. They said its either dental or a vet bill but I dont take my dog to the vet and I have OHP which covers my dental plan so we know this is a lie and yet they continue to harass me saying I owe money to them. I disputed through paperwork in December 2024 and they denied my claim but cannot provide me with what debt or who and where its from. They have no known company or source of where they say I owe this debt. The *** called and yelled at me threatening to wreck my credit and then hung up on me. I block their number and they call me from another. They are scammers and someone needs to stop them.

Monarchy Collection is NOT a BBB Accredited Business.

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