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Business Profile

Auto Repairs

Hyper Force Performance Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** ****** was hired to work on a 2009 corvette the winter of 2024. Over the last 6 months ****** ****** was asked repeatedly to finish the corvette and at one point he said it was finished and it was not completed. He was requesting money for work that was not completed. The car had to be towed and the work repaired. The battery that was to be replaced under warranty was not replaced, the alternator was not replaced, the inspection was not completed and the wiring and dash was pulled off and cut so the car was not operable. Mr. ****** upon my fianc going to the shop to get the key to have it towed displayed disrespect and asking for more time and we denied the time. Mr. ****** had the opportunity to move the car and he refused and then demanded I come move it until a specialized tow truck could come tow the car the following morning at 10am. Mr. ****** during this process contacted me to tell me he would be refunding money and he did not. Mr. ****** received $50 and my labor for tires and he said he would give them to me and he did not. The window to the car was cracked and the car was left in the weather and I am requesting the cleaning fee to be paid with the towing fee. Mr. ****** has substantial amounts of time to complete the car and it was agreed the car would be garage kept. I have video and photos of the stains and water and mildew that gathered in the car. I have professional witnesses that the vehicle was left in poor inoperable condition and the condition of the vehicle with the weather and water damage. Also requested is the battery and alternator that was paid for and was not replaced. Receipts for the car detail, alternator, battery and tow will be provide upon receipt of this claim

    Customer Answer

    Date: 06/05/2025

    Attached are the receipts for towing to a local repair shop to install the alternator, battery and the labor to install the battery and alternator. 
    The car was no operable at the time the key was returned the dash and wiring was unhooked and the battery and alternator not replaced as pre paid for. 

    Customer Answer

    Date: 06/06/2025

    3 attachments of receipts 
  • Initial Complaint

    Date:03/04/2025

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PAID SHOP TO DO WORK WHEN THEY COULD NOT COMPLETE THE WORK THEY GAVE THE CAR BACK AND DID NOT ISSUE A REFUND FOR THE DEPOSIT I GAVE NOW THEY REFUSE TO PAY THE MONEY BACK

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