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Business Profile

Credit Card Processing Services

Quickcard Systems, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Processing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/01/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cannabis Dispensary - Signed with Quickcard for payment solutions - they advertised compliance and ability to take Mastercard and Discover.Asked if this solution would be at risk of being shutdown prior to contract. Paid $750 for terminals to begin service.Advertised compliant systems knowing very well they were not compliant. Promised $.25 back per transaction with agent. Once signed, did not honor agreement. Advertised Discover to be acceptable. Never was. Advertised Mastercard was acceptable. Shutdown. Customers were double charged for purchases. Customers challenged the double charges and had charge backs on the vendor.Double charges impacted customers with overdraw fees. Gave a *********** email on 2/29 to its customers notifying them of a complete shutdown on 3/1. Terminals did not work on 2/29/24 at 5pm Mountain time. Was charged monthly fees on 3/1 as we are unable to use their service. Agents never reached out to inform clients of full shutdown.Heavily impacts business revenue. Unable to get ahold of ***/*****/ any agent. No willingness to correct mistakes.Hoping clients will cancel to avoid paybacks. Funds are now being withheld during cancellation process. Feel huge unethical practices were taken place and taking advantage of an Industry that has large issues with payment processors.

Quickcard Systems, Inc. is NOT a BBB Accredited Business.

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