Reviews

This profile includes reviews for Mr. Handyman of Pittsburgh East Suburbs and Greensburg's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Mr. Handyman of Pittsburgh East Suburbs and Greensburg has 2 locations, listed below.

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  Mr. Handyman of Pittsburgh East Suburbs and Greensburg

  5618 William Penn Hwy Export, PA 15632

  
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  Mr. Handyman of Pittsburgh East Suburbs and Greensburg

  4491 School Rd South Murrysville, PA 15632

  

Review Details

• Review fromSydney Y

  Date: 07/07/2025

  1 star
  Do not EVER work with this company. We received a quote with an estimated timeline of 3 full days of work, a set daily fee and an hourly rate per technician. Our technicians did a fantastic job and finished the project in 16 hours. However, when we received the invoice the total was far above the estimate and we were being charged for 24 hours of work per technician. We also had a coupon for 10% off labor which we never received despite mentioning it multiple times to the technicians and the office. Resolving this issue took 5 separate phone calls with the office and a visit to their office. Despite agreeing to an hourly rate and it stating in the contract created by Mr. ********************** that they charge for an hourly rate and materials, we were told by the staff and owner that this was false and we were being charged a project rate. This was a violation of their OWN CONTRACT. Meeting with the owner, who was incredibly rude and disrespectful, resulted in lowering the price, but were still charged significantly more than necessary. The owner claimed we were quoted a range and that he had a recording which he could not provide. He refused to provide a detailed hourly breakdown, using the excuse of it being a total project cost, so I can only assume they do not actually keep track of hours as their contract states. During this meeting, it was revealed he had included a $300 disposal fee in our total, which was never discussed with us and is not on the invoice. All fees should be laid out clearly.I highly recommend avoiding this company entirely as the owner is very clearly trying to scam his customers and does not honor the terms of his contracts. This was a miserable experience and had we not read the contract carefully AND gone into the office and received a discount making the price closer to the appropriate amount, we would have been scammed out of thousands. And even with the discount, we were still overcharged. Save yourself the trouble.

• Review fromDarlene M

  Date: 09/06/2023

  1 star
  On 6Sept 2023 Handyman East charged me $855.78 to repair a 10 inch by 13 inch in my shower wall. I provided the tile and they provided the cement board which is $15 at the box stores. They asked for $150 deposit, they charged a $65 service trip fee, The materials charge was $83.85, I provided the tile for the 10 inch by 13 inch and they provided the cement board.. They charged 3% convince fee of immediately charging your credit card once they are done. The charged me for 5.5 hours to fix a 10 inch by 13 inch hole in a shower wall which had been cut out cleanly by a plumber. The technician left my house for 1 hour and spent a lot of time elsewhere. I do not believe it takes 5.5 hours to fix a 10 inch by 13 inch clean cut hole in a shower wall. It should not have cost $855.78, especially when I asked for an estimate. First they said $300-&400 then when I asked again at the end of the conversation they said , $600. They played the taped conversation back to me but, not the conversation from the beginning of the tape. Be very aware of hidden fees. Do you believe it takes 5.5 hours to fix a 10 inch by 13 inch hole. They charge &180 the first hour and add on to the price every 15 minutes. They wanted $300 more to come back the next day to grout the 10 inch by 13 inch area I have a copy of my invoice and a picture of the area prior to its repair. Beware of extra fees. Beware of hidden charges.