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Business Profile

Gas Station

Cherry Speed Check

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/10/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I go to the speed check nearly everyday for gas and a drink or snacks. I was charged 100$ over the purchase of my items. Neither the pinpad or the little total screen worked at the right hand register. I always get my receipts and they didn't give me one that day. Again they nearly charged me 200$. This was one of the same workers as the last time.. I believe this was the same male cashier. The 200$ charge nearly happened on the left hand register. I have this receipt showing they added a 200$ charge then proceeded to delete it after I seen the total. And commented on it. I believe this happens often and believe this should be looked into. Mind you this has only happened to me at night. I mostly shop there after midnight after work.

    Business Response

    Date: 03/01/2023

    This is my heartily apology to you, I was not able to respond you as on time. Moreover, we already fix the problem in our register, actually earlier we were not aware of that issue which was in our system, we just click 0 but it automatically pressed 000, which put us in trouble. But, now we resolved it.
    I wish this would never happen again.
    Your faithfully
    Sahib S****
    Cherry speed check

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