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Business Profile

Tax Consultant

Peak Performance TABS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/25/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Peak Performance/***** did our taxes in March. My husband had just retired from 20+ years with the Army Reserves. He needed to obtain specific LES from his military pay to file our local taxes. Because he was no longer in the Army, he didn't have access to the LES website anymore. We informed ***** when we were there that we would have to request the LES' and once they were received, we would provide them to her so she could file our Local taxes. When it got close to tax time, and we didn't have them, I inquired if she needed to file an extension for our local taxes - she indicated that wasn't necessary. We finally received the LES' that she needed. We've tried calling & leaving several messages, emailing her business email and also putting a comment on her personal ******** page in the hopes that she'd see it & get back to us so we could get her the LES' so our Local taxes can be filed. All with NO Response.She also filed our son's taxes, 1 of which is an out of state (Ohio) State Tax. The address she sent the return to was not valid & they were returned to us. We've been trying to get her to address that as well. No response to that either.

    Customer Answer

    Date: 08/23/2024

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by Peak Performance TABS regarding complaint ID ********.

    Regards,

    *************************

Peak Performance TABS is NOT a BBB Accredited Business.

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