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Business Profile

Display Designer

Nightmare Gloves

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/16/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/9/2024 I contracted ****** ******* of Nightmare Gloves to build me a replica of the glove used in the film ****** VS ***** for $375. I paid him via ****** and he quote me a 3-4 month wait time. Since then he had missed numerous deadlines, lied to me about progress on the glove, sent me a fake **** tracking number, claimed the glove was lost in the mail and had friends on ******** attempt to intimidate me into not contacting the Better Business Bureau or ******. After this last missed deadline I requested my $375 back, he has not responded to my emails and then sent me an email promising once again to get the glove to me. I do not want the glove because he's been lying and attempting to defraud me from the start, I simply want my money back which he's refusing to do.

    Customer Answer

    Date: 06/16/2025

    The address listed for ****** ******* is

    ********************

    **************************

     

    Please pursue action against him, he has scammed me out of $375 and even attempted to intimidate via social media into not taking action. 

    Business Response

    Date: 07/14/2025

    ***** provided the proof that it was being built.i cannot refund him as it is a bespoke product - it only didnt get to him in time, because the label got damaged and it was returned to me. 
    there was also some confusion about what address to send to, but that is of no matter now, as I have his current address. i can send him the glove he had paid for as it was returned by the **** to me. ***** has been harassing me, my customers and even ****** Englunds team, so Id very much like to close this up, and get this matter settled. 

    Business Response

    Date: 07/15/2025

    ***** provided the proof that it was being built.i cannot refund him as it is a bespoke product - it only didnt get to him in time, because the label got damaged and it was returned to me. 
    there was also some confusion about what address to send to, but that is of no matter now, as I have his current address. i can send him the glove he had paid for as it was returned by the **** to me. ***** has been harassing me, my customers and even ****** Englunds team, so Id very much like to close this up, and get this matter settled. 

    Customer Answer

    Date: 07/15/2025

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: 23462811

    I am rejecting this response because:


    Regards,

    ***** *************








    Business Response

    Date: 07/15/2025

    A full refund has been issued to mr *******************

Nightmare Gloves is NOT a BBB Accredited Business.

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