Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Public Adjuster

Metro Public Adjustment, Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Public Adjuster.

Reviews

This profile includes reviews for Metro Public Adjustment, Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Metro Public Adjustment, Incorporated has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.15

    Average of 47 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • DANIEL R

      Date: 03/27/2025

      I had a rain leak. In the past, I attempted to DIY and spoke to insurance. They asked how much damage is there. I felt it was about $2K and they dissuaded me from making a 'small claim' Much later, following a similar leak, I used Metro. The settlement was 20x what I thought it would be. I used them again for a burst pipe claim and again saw a settlement that was many times greater than I would have expected.

    • Michael C

      Date: 03/27/2025

      These guys have your back. I have used these guys in the past myself, and for family. They are arguably the best in the area.

    • Don M

      Date: 03/25/2025

      Had an excellent experience with my Claim. After dealing with a difficult insurance adjuster, they assured I was taken care of.

    • Tee G

      Date: 03/20/2025

      If you are not looking for a headache and want people who are going to truly go to bat for you I would not suggest this company to not even my worst enemy. This was by far the worst thing I have ever had happen to me! Over a year ago, yes I said a year ago I had water damage occur. Now before I get to that mind you, I was also affiliated with the company. Running what was supposed to be my own "business." I'm glad I didn't continue. Anywho, I had water damage occur on my floor due to a garbage disposal. Needless to say, I did wait a bit. I wasn't sure about whether or not I should file the claim, until my trainer (I won't say names because I do respect her), told me to just file the claim. Needless to say I did. The first make you sign an agreement that you're going to give them 35% of the income you receive. I'm thinking cool, if they can help why not. That wasn't the case though. My case went on for months. The people who work the front desk were always nasty (attitude) when I would call, ***** who is the owner DON'T and WON'T ever answer so he has **** doing it who also don't call back. Then you have **** who is like the manager over claims department and they don't help if there payout isn't less than ******. So you do all this going through and their telling you that they will help you! Yeah a full lie. So make the story short I had to file a court claim by myself. My adjuster ***** was supposed to be at court, never showed up.He say it's because he didn't have the link, but he must of forgot that he told me he has done this numerous times on ZOOM. I emailed him the meeting code, yet he some how didn't get my message until AFTER my court date.Go figure. I my most humble opinion this company will waste your time like they did for over a year for me! They love to bash the other insurance companies but honey, they are way worse. Trust me, it ain't all it seems to be, Remember I worked for the company! There is more I want to say but I won't just watch this place.

    • Charles P

      Date: 03/17/2025

      ***** P I had a fire in my home 2 years ago, I hired a Metro adjuster to handle it, he addressed all my questions in a timely manner and thoroughly explained to me what was happening every step through the process of getting my home and our life back together. I cannot imagine the stress and problems that homeowners go through without having Metro on their side. Great Company !!

    • TeeShea H

      Date: 03/07/2025

      Ebahi kept me in the loop every step of the way. She informed me on what to do and how to do it. She got down to business and won our case. I would fully recommend them!

    • Monique C

      Date: 02/27/2025

      Hurricane Helene destroyed our home and I called Metro and they were able to fight for me to get my home rebuild.

    • Tevin R

      Date: 10/25/2024

      I had the absolute WORST experience with this company. My advice to the public would be to do your research. The lead adjuster for this company Mr. **** also said some very condescending words directly to mea client. It all starts with the top. I am big on positive reviews when deserved. This company deserves 0 stars and 0 business. I asked for a call from the owner about my experience and got not a single call but they were sure to make sure they got their money despite how disrespectful and how horrible of an experience I have had. If he treats his customers this way I could only imagine how he treats his employees. Very disappointed. Never again. Let me save you all the headache. You dont have to just believe me look at all of their reviews. This company is a complete rip off and disrespect to the public.

    • Thomas P

      Date: 04/29/2024

      I just hired them in March roof and siding wind damage. Still doing their thing, I'll let you know how it turns out for me.

    • Tyrone K

      Date: 12/19/2023

      Metro public adjusters fought for my friend to get a new roof, Kitchen cabinets sink new counter top new wood floors, New windows. If my friend would have gone with the Storm Chaser roofing company. He would just have gotten a roof, not all the other benefits of CALLING A METRO PUBLI C ADJUSTER.

    Metro Public Adjustment, Incorporated is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.