Reviews

Review Details

• Review fromHenry C

  Date: 10/16/2024

  5 stars
  We recently replaced 17 old windows from the 1990s, including three sets of triple windows, with triple-pane windows from Brightside Windows. The new windows are much nicer and have noticeably improved the temperature regulation in our home. When comparing the old and new windows side by side, we could feel that the summer sun felt much cooler through the new ones. The hardware on the new windows also feels lighter and more open, giving the rooms a corresponding spacious and lighter feel. They come with useful features, like the ability to open from the top and flip downward on a hinge, which makes cleaning from the inside much more convenient. We also expect that we will benefit from some energy savings thanks to the improved insulation.We immediately noticed a significant decrease in road noise as well. A loud motorcycle that passes by each morning is now barely audible, and we hear much less chatter from pedestrians walking by.Customer service was friendly and responsive, though coordinating and scheduling the installation took some effort. Once everything was scheduled, the installation team did a solid job.Overall, were satisfied with the quality of both the windows and the service. Id recommend ********************** to anyone considering window upgrades.

• Review fromKarissa R

  Date: 09/17/2024

  5 stars
  We couldn't be happier with our new triple pane windows! We replaced 12 windows on the front of our house and their quality is amazing. The sound of the nearby traffic is basically non-existent and the house is much cooler. Most of our windows are on the second floor and cleaning them is a breeze now. Being able to tilt the panels to clean the exterior glass is a lifesaver. The installers were able to install all 12 windows in just over 6 hours. They were friendly, fast, and left our house spotless. We highly recommend replacing your windows through Brightside!

• Review fromKen W

  Date: 09/09/2024

  5 stars
  The whole experience is pleasant.
  The sales rep is friendly and professional. He suggested which windows to replace and didn’t try to up-sell me.
  The window installation was done in the promised time and the crew was friendly and respectful of our privacy and asked our permission before starting any work.
  Overall Brightside is beyond my expectations. Highly recommended.

• Review fromPaula H

  Date: 05/22/2024

  5 stars
  We live in a windy area in the hills of the ********* neighborhood of ********. Our living room has three large, single pane bay windows and two smaller storm windows. The living room was very cold despite the thermostat being set at 69 degrees. My husband often sat in the living room wearing a coat, hat and gloves.After Brightside windows were installed five triple pane windows in the living room on March 19, 2024, we experienced a big difference! The living room was very comfortable and even warm. Our heating bill decreased and my husband no longer wears his coat, gloves and hat. We also purchased Brightside windows for the entry way and a bedroom on the main floor of the house, numbering 10 windows total. All the windows are on the front side of the house, which gets the most wind. We have noticed that we are considerably warmer in all the areas now than we were before the triple pane windows were installed.Brightside windows are much more attractive than our previous windows were. They open easily and the screens keep all the ants and flies out of the house. The installers were efficient, removing the old windows and installing the new windows very quickly. They cleaned inside and outside before leaving. An inspector from Brightside came the following week to examine the job. He ordered small marks on the wood mantle of the windows, that were scratched, to be painted, which added to our appreciation and admiration of Brightside and our new windows.I would highly recommend Brightside for their beautiful windows, their efficient work and their thorough follow-up inspection.

• Review fromShia P

  Date: 05/11/2024

  5 stars
  My experience with Brightside Windows has been super positive. The way that this team works is super fast and efficient. They are in and out of the home not a minute more than they need to be and that doesnt cut into the quality of their work at all. It took them less than 15 min to get measurements of our windows, and after that we just had to wait for the windows to be ready. Once they were ready, they only needed a single day to install all 9 windows, one of them which was a sliding door!We love our new windows and theyve made such a drastic difference in our home. We would absolutely recommend getting windows from Brightside Windows.

• Review fromMichelle H

  Date: 05/08/2024

  4 stars
  I enjoyed my experience with Brightside Windows. From the low pressure sales pitch to the installation of my new windows, it all went very smoothly. I have dealt with many contractors over the years (roofing, windows, painting, decks, patios) and this has actually been the smoothest process I have had. Once my windows arrived they were installed within 2 days. The installers cleaned up after themselves inside my home and outside. I am enjoying my new windows and would definitely recommend Brightside Windows.

• Review fromTony D

  Date: 04/04/2024

  5 stars
  I would recommend this company to anyone. If you need new windows, this is the place to go. Very prompt and friendly service as well!
  

  Brightside Windows

  Date: 04/05/2024

  Were glad you love your new windows! Thank you for the review!  We appreciate your support!
  

  Brightside Windows

  Date: 04/05/2024

  Were glad you love your new windows! Thank you for the review!  We appreciate your support!

• Review fromSoo L

  Date: 01/26/2024

  1 star
  I signed a contract in April 2023, and it's been 9 months now, still waiting with no updates. Despite reaching out several times, nothing has happened. Connecting to customer service is like trying to catch a star in the sky, and Leaving a voicemail doesn't seem to lead to any callbacks, unfortunately. and if by chance you manage to get through, it's just a series of delay excuses with no concrete answers. They claim they'll get back to you, but I've never received any emails about the process. Recently, I heard that the windows arrived at the warehouse and they assured me installation would happen within a week. and Installer will call me to make a schedule. so I asked to get a phone number to contact but they declined And three weeks have passed, and unsurprisingly, nothing has happened. It's truly bizarre and absurd how this business operates. I wish someone had warned me not to contract with this company. Would not recommended them.

• Review fromJeff C

  Date: 09/22/2023

  3 stars
  Have since been contacted and windows are scheduled to arrive late October.

• Review fromJames E

  Date: 06/28/2023

  5 stars
  We are very happy with our purchase of new windows for the entire house. They did a very good job of removing the old windows and making the new windows look like they matched with the existing framework. Anytime we had any minor issues they listened to our problems and had someone out to resolve them soon after. We are finally finished with the whole process and couldn't be happier.