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Business Profile

Security System Monitors

Alert 360 Home Security

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alert 360 Home Security has 21 locations, listed below.

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    Customer Review Ratings

    4.85

    Average of 1,078 Customer Reviews

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    Review Details

    • Jacqueline L

      Date: 07/17/2025

      Very professional and considerate!!!! Thanks for being prompt with you appointment!!!

    • Marnessa B

      Date: 07/15/2025

      Customer ********************** **** are nice and the tech was very nice

    • Colt L

      Date: 07/14/2025

      Both the call center and the technician that came to my home were very helpful, knowledgeable, and had great customer **********************!

    • Finbarr M

      Date: 07/14/2025

      ***** from Alert360 upgraded our system this morninghe could not have bent more professional, more kind or more respectful. He worked fast; cleaned **** worked and made the whole experience as seamless as possible. Just tremendous .

    • Sara K

      Date: 07/12/2025

      Excellent service, professional staff, and available quickly if service call is needed. I wouldnt choose anyone else for my home security system needs.

    • Subra K

      Date: 07/11/2025

      The technician is knowledgeable and very patient. He did a wonderful job and explained dos and do nots. I recommend Alert 360 for residential alarm system

    • Randy C

      Date: 07/10/2025

      *******, the Service Advisor did a great job!He was fast courteous quickly diagnosed and fixed the issue!Excellent experience with ******* and Alert 360!

    • Kenneth F

      Date: 07/10/2025

      The only reason that I would give this company a 1 star review is because 0 is not on the scale. I had an installer to come to upgrade our system after being a customer for 20 years (through acquisitions of APEX Alarms, Central Security, etc). The installer was great, but some of the older equipment did not work. I asked that the installation be completed, and was willing to pay for the replacement equipment, but I take issue with the installation fee being charged AGAIN (over $400 for a fairly simple system). I strong encourage legacy customers ESPECIALLY not to upgrade with this company. They simply brush you off instead of trying to care for their customers! I got the transfer treatment from representative to representative on each call (and I had to call three times) and the unprofessionalism that was displayed to a tenured customer was dismissive and disrespectful. I'm at the point of seeking legal advise to terminate a contract that I renewed in good faith. They suck!

    • Alexandra J

      Date: 07/09/2025

      Have an old system that was not working properly. Technician installed new sensors and tested system. Working as intended. Would recommend Alert 360 to those needing security and piece of mind.

    • Mark J

      Date: 07/08/2025

      They lured me in with promises of top-tier security and then gosted when things broke down. The equipment had issues within weeks, and every attempt to get help felt like pulling teeth. With no live support, I was stuck troubleshooting my own alarm system. I wouldn't trust them with protecting a storage unit, let alone a home.

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