Business ProfileforPaul Davis Restoration

My experience with **** Davis was not good, and this is the abbreviated NICE version. I am a single woman of a "certain age" and feel this had much to do with the service and lack of respect I recieved.My condo's vinyl planking flooded from a neighbor's outside faucet that wouldn't shut off. It was eventually capped off and fixed. The neighbor's insurance took liability and was aware of the *** rules and Covenant. My experience started with the office relaying incorrect information about my floor. Then ****** the boss argued in a raised voice, that PD couldn't do anything before they knew whose responsibility it was. This was after I assured him that ***************** had already taken liability and that the problem was no longer outside, but inside in MY condo.The crew was ready to pick up the floor, when I stopped them, and said that I needed to see an invoice and sent them out. I was frustrated and said I was unsure would use PD. I did use PD and the wet planking was picked up, but not the entire 12 x 14 area. The part that was left was under a entertainment center, which has produced some musty smells since. They taped down the vinyl that was left, leaving cement, duck tape and padding all at different heights. I was left with 2.5ft wide egress to expose the floor to drying. This was a poor arrangement. The next week various people came through measuring the room as well as using a Manaport for a 12 x 14 room. I voiced my concern about the use and cost of a Manaport because I had yet to see an invoice for the restoration part, and Zeke was made aware. The next day **** called and said they were too busy to do the restoration portion. This was curious since I assumed I was already in the queue?I believe leaving the floor with different heights and surfaces, contributed to me slipping and hitting my head on the cement sending me to ************ No bones broken, but I am presently using a cane to get around. Many of these issues were told to **** in QC.