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Find a Location

Villas At Midtown has 1 locations, listed below.

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    Business ProfileforVillas At Midtown

    Apartments

    Additional business information

    Additional Info:
    The company states that it offers apartment service.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2001 E Skelly Dr, Tulsa, OK 74105-5915
    BBB File Opened:
    6/28/1990
    Alternate Business Name
    • Villas at Yorktown
    • French Quarter Apartment Complex
    • French Quarters Apt.
    Business Management
    • Amber Pierce, Regional Manager
    Contact Information

    Customer Contact

    • Amber Pierce, Regional Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Billed on Dec 6th 2023. They are charging me for carpeting replacement when the carpeting was not damaged by me. That unit floods from the kitchen into the smaller bedroom when it rains. I moved in Oct 2021 and moved out on Dec 1st 2023. That problem had been a constant issue the entire time living there and they are fully aware that. It is my understanding that the flooding issue was going on even with the tenant who lived there before me. It is unfair that I am being bullied into paying something that was not my fault. Plus we agreed on a discounted move out fee because of the work I did on repairing and modifying the kitchen cabinets. I gave them a reduce cost for the materials that were used in the repair/remodel. So a loss of money out of my pocket. II emailed them the receipts as well for that project. I did not charge for labor of the remodel. I even fully repainted the apartment as well before moving. I had contacted ****************, (property owners) and nothing had been resolved. The rest of the billing is fair as far as I know. The charges for $1925.44 for carpet replacement is completely unfair considering the neglect on their part to correct the problem. I had several items that had to be disposed of due to the water all over the kitchen. Also, I would like no further contact of any kind including phone and email contact from anyone connected to Villas at Midtown or **************** . Not all persons, but some employees of this apt complex made me feel intimidated by the varied levels of "bullying" tactics, aggressive actions and verbal manipulation that was directed toward me/about me during the time I lived there. This includes intentional neglect of repair to the unit. For example, things were not repaired at all because it was my unit. I was told by other employees that certain persons who were asked to do repairs to my unit would skip my name on the list or come up with some excuse why they did not get to it because it was my unit,
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mat T

    1 star

    05/30/2023

    My a/c has been out going on 4 months and seem to not care at all. I work from home and shouldn't be sweating bullets while trying to work. I have called so many times to get it resolved and get no where with it. Their maintenance is the worst. Only giving one star because zero isn't an option!!!!

    Local BBB

    BBB Serving Eastern Oklahoma

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