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Counger.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear BBB,I purchased medically related capsules for health related personal issues on October 8, 2022. I did not receive a response or confirmation until October 16, 2022. After placing my order, I did further research and discovered multiple complaints against the vendor. Since it's a health related order, I had to seek an alternative vendor. Therefore, I am requesting for a full refund of $36.60. Should you have any questions, please let me know. Thank you.

  • Initial Complaint

    Date:12/01/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 1, 2022 I place a order from Counger.com for a GrayMac SportsXL Folding Wagon with Cargo Net. I paid $28.70 with my credit card. Order Number* *****. I haven't received anything. I call the number for Counger.com it's not a working number

  • Initial Complaint

    Date:10/28/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 12th I made a purchase for a countertop ice machine maker $27 and some change I put it on my cash app card I have the order number ***** it says that my order is still currently processing I've tried to call the number they provided on the website but it says it's not a working number I tried to email them it says there's an error and it can't send the email I either want my ice machine maker or I would like a refund of my money back on my card and I have a copy of the order tracking number that I will attach thank you

  • Initial Complaint

    Date:10/21/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed order from counger on 09/01/22 for met/rx 40 count meal replacement powder for $36.00. no e mail confirmation from counger, no delivery of product , non working point of contact

  • Initial Complaint

    Date:10/09/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased an antenna mast for $55.80 on Sept 28th. They took my money but never sent me a tracking # or a receipt of payment. I called there hone number provided on there web site but it is disconnected. I emailed there costumer service but no reply back. They state there buisness is in Oklahoma but there phone number is a Massachusetts number that's disconnected. As of this date I have not heard from or received my item. Frank m.

Counger.com is NOT a BBB Accredited Business.

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