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Business Profile

Roofing Contractors

Greer Construction, Ltd.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/27/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ,We were in the process of buying this new house that was just built. Contractor was contacted about the bowing siding, sent someone to see it agreed to fix it. We then signed the papers on April 1st 2022. Text messages back and forth because the siding on the house continues to get worst. Sider came, he stated he never had this happen to him. He has come 3 times 2 to fix spot or 2 but still is bowing. Said he would be back July 4 per conversation with **** ***** owner. After no resolution, I requested a meeting on the premises for July 8 on my day off, to get a resolution. I was told by **** he would confirm in the middle of the week to meet me, but no confirmation was made. I called on July 8th and was told by **** ***** it was a new construction and it would be figured out and taken care of. The siding is bowing in spots all over the house and garage. The molding in spots are coming loose and on one slate there is a crack. The strips that came off the garage the sider came and put nails in it to hold it.

    Business Response

    Date: 08/04/2022

    [BBB Transcription via Phone]

    The siding was sub contracted. We have been there 3 or 4 times. He is going back out tomorrow. We may have to order more siding. The previous owner picked out the siding from Menards. 

    Customer Answer

    Date: 08/12/2022


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***** ********* *******

    Customer Answer

    Date: 08/15/2022

    [BBB Transcription via Phone]

    The communication is much better this time and that's why I accepted the business response. There is also a limited life time warranty. 

Greer Construction, Ltd. is BBB Accredited.

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