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Business Profile

Gutter Contractors

Great Life Construction, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Called him on a Wednesday and he comes out and quotes a price of 1500 for materials (800 fence. 700 deck) to build my fence and deck and agrees to come out and have everything done Friday. Friday comes and he tells me a 50% deposit is needed for the work and I send 1900 dollars to him and he says they will be out at 12pm. I text him for about 16 hours straight and he finally sends me my money back. I ignore the red flag and rebook him to build my fence and send him half for the fence on Sunday to be built the following Friday to order supplies and be ready to build. I follow up on Thursday and he says everything is good to go.

    Friday comes and he’s not responding to texts again and ignoring calls. I get a text late in the evening with a screenshot showing ****** will deliver the materials on Monday and a price of 400 dollars, hes marked up the materials 100% for ****** to deliver the products to my home directly.

    Construction begins late Monday and He proceeds to call me and tell me ****** delivered the products incorrectly. He will be back in the morning to finish the job. I look at the receipt he sent me, he ordered the products incorrectly getting 2 foot 2x4” instead of 9 foot 2x4.

    Next day he comes back and completes the fence. He rebuilt my neighbors fence and did not do the job I hired him to complete. He was to destroy the previous fence and completely rebuild with the posts inside my yard.

    There are left over picket fence that were supposed to have been used to rebuild the fence entirely that he tells me I can return or keep because it’s my money and he’d refund me if I did.

    I returned the fences and text him the receipt showing it and for the next 3 days this guy has completely ignored my calls and texts. I planned to let everything above go and just call it square but this is where I drew the line. The guy doesn’t have a hint of honesty or trustworthiness in him. He will be late for every single time he sets.

  • Initial Complaint

    Date:10/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid a deposit of $2,225 to Isaiah **** on July 1,2023 to replace my AC unit. The balance was due upon completion of the project. Mr. W*** has never installed my AC unit. He gave me several dates that never came to fruition. He brought over two window units to serve as a temporary remedy until he could get the unit in. After a month he still hadn’t showed up. He told me he couldn’t get an AC subcontractor but that he was working on it. He has not responded to text messages since August 2023.

Great Life Construction, LLC is NOT a BBB Accredited Business.

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