We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Heating and Air Conditioning

Crown Heating,Cooling & Plumbing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

3.67

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Brajena D

    Date: 01/20/2025

    Matt K***** came to fix our furnace today (in the freezing cold). He was extremely professional, patient with our rambunctious 5year old, and very knowledgeable. He answered all my questions and provided great tips that we will use in the future. Thank you SO much, Matt!!

    Crown Heating,Cooling & Plumbing

    Date: 01/21/2025

    Thanks for the great review and feedback. We will pass this on to Matt. We look forward to being able to serve you again in the future, should you need us.

  • Cristobal A

    Date: 08/16/2024

    I will never, ever use this company again nor will I ever recommend them to anyone. Went with Crown because they were doing the maintenance on my A/C system previously. Crown told me I needed a new Condenser coil. I felt their price was high and I wanted to get a couple other quotes, but hey, it's August and it's like 90 degrees, so I had them do the job. They made me pay half upfront for the part -~$1600, even though the part was $1200. After completion I asked for a breakdown of the cost in terms of parts and labor. The techs made some lame excuse as to why they couldn't do that. I called their office several times, they hung up on me twice, and never called me back. Also, I meant to tell the techs I wanted the old coil but forgot. So in my discussion about the bill, I asked for the old coil back since it has copper scrap value, they in essence refused, so they basically stole the part from me, as they never asked me if they could take it. Do yourself a favor, go with a smaller, local independently owned contractor. Ask for an itemization of the cost and keep in mind that some parts of an AC unit have scrap value.

    Crown Heating,Cooling & Plumbing

    Date: 08/19/2024

    The manufacturer requires that the condenser coil be returned to the factory to allow the processing of a warranty credit. Our technician had already provided you with the $1200.00 credit in advance. If you would like to discuss this further, please call the office.

  • Michael C

    Date: 06/23/2023

    Matt did an excellent job of doing yearly service on my A/C. He was informative of what was being done and did excellent job of cleaning the unit

    Crown Heating,Cooling & Plumbing

    Date: 06/27/2023

    Thank you for the excellent review. We will pass the comments on to our service technician, and continue to work hard to earn your trust.

Crown Heating,Cooling & Plumbing is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.