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Business Profile

Bridal Shops

Forevermore Bridal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bridal Shops.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/17/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never received an email confirmation of an invoice for a deposit for wedding flowers. When I went to find contact info for ****** ****** and her company, I was unable to find a way to contact her. Some links to her website were broken and when I called the number for the company on the bank’s invoice the number was out of service.
    I will be choosing another florist since I cannot trust that she will follow through. This appears to be a scam.

  • Initial Complaint

    Date:08/28/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Wedding dress purchased from Forevermore Bridal in ******, Oh on 1/7/24 for $1,924.55. On this date, the manager told me the dress would be in ********* at the latest. Starting in May, I have been inquiring about the status of the order. Everytime I have asked, I have been told it will be in "soon", "next week", no specific dates. In June, I was informed by the manager that the business had been bought out by a new owner. I was also informed by the manager that the previous owner "messed up" the orders placed in January by myself and several others. I filed a dispute with my credit card for a refund on 8/1/24.After the dispute was filed and Forevermore was notified of the dispute, they informed me the dress was in on Aug 10th. They also informed me their seamstress is on maternity leave and I would have to find a seamstress and have the alterations expedited at my own expense. I purchased a second wedding dress on 8/3/24 from a different bridal shop due to not having information from Forevermore on the whereabouts of the dress I purchased in January, and being 1 month out from my wedding. Currently, they are refusing to refund me

Forevermore Bridal is NOT a BBB Accredited Business.

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