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Find a Location

Truitt Roofing has 1 locations, listed below.

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    Business ProfileforTruitt Roofing

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/21/2008

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers roofing, siding, windows, doors, downspouts and gutters.

    Business Details

    Location of This Business
    929 N Limestone St, Springfield, OH 45503-3611
    BBB File Opened:
    9/24/2001
    Years in Business:
    28
    Business Started:
    11/1/1995
    Business Started Locally:
    1/1/1995
    Accredited Since:
    7/21/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 4:00 PM
    T:
    9:00 AM - 4:00 PM
    W:
    9:00 AM - 4:00 PM
    Th:
    9:00 AM - 4:00 PM
    F:
    9:00 AM - 4:00 PM
    Business Management
    • Ms. Kim Jackson, Office Manager
    • Mr. Paul Moore, Owner
    Contact Information

    Principal

    • Ms. Kim Jackson, Office Manager
    • Mr. Paul Moore, Owner

    Customer Contact

    • Ms. Kim Jackson, Office Manager
    • Mr. Paul Moore, Owner
    Additional Contact Information

    Fax Numbers

    • (937) 325-8467
      Primary Fax

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I contacted Truitt roofing for a quote, ***** **** did the quote for Truitt Roofing, he told us that he did all the siding jobs for Truitt Roofing. We were told that the job would include house wrap, insulation, vinyl siding ,soffit , facia gutter with leaf guard and down spouts and wrapping windows, doors, porch post's and trim. During installation we were told the post on the front porch would be difficult because they were tapered, one of the installation crew said that he could do them, but they never were done. We were told that if if we put ant holes on the siding or wrap that it would void our warranty. When the spouting and down spouts were installed some of the down spouts had to be relocated which left hole in the siding? I called Truitt Roofing on 12/27/23and spoke with a gentleman in the office and asked about the porch post's and got the same thing that they would be difficult to wrap and most people just paint them. Why would I want to paint when I just spent $36,000 cash to make the house maintenance free. I also asked if we could receive a written receipt. As of today 1/26/24 I have never heard anything from Truitt Roofing or received a receipt. And the front porch post are still not wrapped and the hole from moving the down spout is still in the siding.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James R M

    1 star

    03/09/2023

    You should have an attorney to do business with this company. Driving fancy trucks just mean they are making a lot of money

    Truitt Roofing Response

    03/10/2023

    Truitt Roofing went out and gave a bid for a tear off and replace which is what was needed. Customer insisted on doing a layover. We informed him that there would be no warranty from manufacturers or Truitt on a layover. A failing roof will continue to fail if you just put more shingle over the failing roof. The customer called the City Inspector out, who requested a copy of our contract and found we had done nothing wrong. We cannot keep customers from making a bad choice, only educate them on the ramifications of that choice, which we did.

    Customer Response

    03/10/2023

    I stick with my comment. The owner of this business is not ver truthgul

    Local BBB

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