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Find a Location

Foster Chevrolet-Cadillac, Inc. has 1 locations, listed below.

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    Business ProfileforFoster Chevrolet-Cadillac, Inc.

    Auto Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1983

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2504 Hayes Ave, Sandusky, OH 44870-5358
    BBB File Opened:
    8/14/1974
    Years in Business:
    68
    Business Started:
    6/16/1955
    Business Incorporated:
    6/16/1955
    Accredited Since:
    1/1/1983
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    51
    Contact Information

    Principal

    • Mr. Douglas Foster, President

    Customer Contact

    • Mr. Douglas Foster, President
    • Mr. Dawson Foster, Vice President
    Additional Contact Information

    Fax Numbers

    • (419) 625-0784
      Primary Fax

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I have been working with ********/***** and the Manager ****. They promised me a lease deal, ran my credit, approved my application, used my GM employee number, had me switch my insurance over and the car is to be delivered in the next couple hours when I get a phone call from the Manager **** that they cannot honor the deal anymore. All this after this same day I was asked to download the app, add the vehicle and start it from my phone! They did a bait and switch at the 11th hour. They took advantage of me as a woman and gave me no other options. I did everything that was asked of me until the final moment of when the car is to be delivered. The only other thing I can do is file a complaint against them with the state for this unethical behavior. I have fallen victim to there scams and am mortified that a dealership that has been there since 1955 can treat a customer like this!
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terry H

    1 star

    08/19/2022

    Most unscrupulous bunch of individuals we have encountered in years. Maybe it is our age, maybe not. Drove 40 miles total to collect a scratch off they sent thru the mail. Even called before we left, person we talked to told us we won what it said. When we arrived at the dealership the wife went in, to collect the $1,000.00 the scratch off said we won. Being a GM retiree have purchased many GM vehicles over the past years, have never been belittled and embarrassed to think that I have been hoodwinked. They even waved a $5.00 bill in our faces as if this was the answer. There is absolutely nothing Foster Chevrolet Cadillac could do or say to earn our future business. The character of that dealership reflects on GM. Wish I could give them a lower rating. May never buy GM again. 8/19/2022

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

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