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Business Profile

Waste Management Services

Dad's Dumpster

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Waste Management Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/25/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I scheduled a 10 yard dumpster on May 28th for delivery on Tuesday, June 4th. I was told by ****** that the delivery truck caught fire and the business was temporary closing and a refund would be issued in a 7 to 10 business days. We are at 14 business days out.

    I am requesting the $280 refund be issued to my credit card.

    Customer Answer

    Date: 07/12/2024

    Dad’s Dumpster refunded the entire amount on 7/10/24. They refunded the using PayPal due to issues with Square.

    Thank you for looking into this matter.

    This issue is resolved.

    ***

    Customer Answer

    Date: 08/08/2024

    The vendor provided a 100% refund to me on 7/10/24 for $280 via PayPal from ****** ****** at Dads Dumpster. Issue resolved.

  • Initial Complaint

    Date:06/13/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I order and pay for a dumpster on 5-13-2024 and pickup date was to be 5-18-2024. I call on 5-20-2024 to ask about the dumpster and I was told that their truck is down and the dumpster will be pickup on 5-24-2024, again the dumpster was not pickup. I call again and was told it will be another week. This is 6-12-2024 and the dumpster is still there and when I call and ask the lady, she told me she didn't say when it will be pickup and I said i spoke with you and how do you know who you speaking with when you didn't ask me my address. I am unable to continue my cleaning job until this dumpster is move. There are critters getting inside that dumpster.

Dad's Dumpster is NOT a BBB Accredited Business.

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