We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Ream Property Management Company LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/29/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    I paid a deposit the week before Christmas 2023, and my first months rent on 1.2.24 with money orders for a total of $1490.00 to Robert Reams. We were at the apartment complex at *** * ***** *** ********* ** for about a half hour. I signed a lease. he said I could not see the apartment because he forgot his keys. 

    We agreed I would move in the week of January 18th. He texted me multiple times to say I would be in by the 18th. On the 17th, he asked me to meet him at the apartment. When I arrived, he showed me the meter box because there was no power to the apartment, and AEP had capped the meter. Because there was no power I could not move in. Then I went in with him, and found out there were no floors, the walls needed to be painted, the stove didn't work. 

    I told him I was scheduled to move out. 

    Two weeks later, he said I could move in. I moved in on 2.8.24. I texted him that evening to say the stove doesn't work, and the apartment had not been cleaned. he did not respond. 

    I moved out on 2.14.24. 

    I asked my case manager to contact them on my behalf. Then he texted me to say he had another apartment available. I said no. He said he would get my deposit back. 

  • Initial Complaint

    Date:01/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    O* 12.1.23, I paid $645 i* *ash to ****** as a deposit for a* apartment at *** * ***** **, *** *, *olumbus, OH. My lease shows my move i* date as 12.26.23. O* 12.27.23, he told me he was working o* the apartment. He said I *ould move i* 12.28.23. O* 1.2.24, he agai* said I *ould move in, but he wasn't there. I texted him saying I was homeless and to stop playing with me. He replied he had a* emergen*y, and he would retur* my money as I *ouldn't wait another week. He tried to take money off of my debit *a** eve* though I never got the keys to the apartment. I never moved i* be*ause ****** never showed up.

Ream Property Management Company LTD. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.