We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Heating and Air Conditioning

Tanner Heating & Air Conditioning, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Toni S

    Date: 07/10/2025

    When I arrived home today after a hospital stay my home was HOT. I called Tanner since they did the original installation years ago. I was concerned that it would be days before I could get service, but Lisa said she could have someone out today. Nate came, was very professional, used his "booties" in the house to protect my floors, and had it repaired in no time. It seems my landscaper had damaged the wiring connection between the A/C and the house. I highly recommend Tanner!

  • Dr. Wayne R C

    Date: 10/18/2024

    I called Tanner Heating and Air Conditioning to visit our property in Dayton, Ohio to assess the heating unit that was not working, and give us an assessment on what to do. We understand that it is typical for such vendors to visit a site, charge and fee, and, typically, deduct said fee from the cost of the work done if they are hired. It is also typical to forfeit said fee if the vendor is not hired.
    Tanner's 'Shane' simply stated, "They thing is a piece of garbage, and has problems beyond repair. How do you intend to pay the $179 for our visit?" I was shocked that the next thing was not a recommendation on replacing the unit, instead, "You have to contact a different part of the company to get a quote on replacement." What! We were not told that at the outset, and yes I raised my voice in frustration while willingly paying the $179. I called back to arrange the next phase, only to have Shane state, "You just read me the riot act, and Tanner is not interested in doing business with you. Get somebody else to fix your unit." Enjoy your $179 Tanner, and beware anyone calling to get an assessment and recommendation.

    Tanner Heating & Air Conditioning, Inc.

    Date: 10/18/2024

    Tanner Heating/Air Conditioning, Inc. schedule and perform a service call for Mr. C***** On afterhours rates. The furnace has a bad heat exchanger it is not repairable, we informed Mr. C***** of that. We do charge for diagnostic service calls. We do not charge for sales estimates. Tanner Heating/Air Conditioning, Inc. Has a professional staff, we employe service technicians to perform service repair work, we employe sales staff to do estimates and sales proposals. Mr. C***** is an out of state landlord, that had already hired 4 previous contractors to assess the furnace, those companies did not repair the furnace, per conversation with resident tenant. The installation has several defiencies.MR. C***** called back in to Tanner Heating/Air Conditioning, Inc. and had a conversation with Shane our service manager that was very unprofessional with him. We are a professional HVAC company and do business with professional landlord - property managers on a regular basic's, Mr. C***** was very unprofessional, and we terminated the relationship.

Tanner Heating & Air Conditioning, Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.