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Business Profile

Uniforms

Cintas Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Uniforms.

Reviews

This profile includes reviews for Cintas Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cintas Corporation has 238 locations, listed below.

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    Customer Review Ratings

    1.12

    Average of 143 Customer Reviews

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    Review Details

    • Karen F

      Date: 12/07/2022

      We have been billed multiple times for services we never received. I have called a number of times to complain and have told them we didn't want their services (not that they showed up or even did a good job!). Now I have another bill for $700. Their AR department is rude and unhelpful. I ended up having to call our service rep to get resolution (which he didn't correct!). They get you in by promising nice holders (toilet paper/paper towel) and once they are installed you can't stop unless they remove them (they are attached to the walls!). They are a bunch of crooks!

    • Anthony B

      Date: 11/17/2022

      I have a few negative things I could say but I'll say just one.
      For some reason a simple change from short sleeve uniform shirt to Long Sleeve and only 4 cant even be done correctly and yet they continue to charge for double that when the employee hasn't had the correct uniforms for just about a month now.

    • DAVID D

      Date: 11/11/2022

      Cintas is as bad as it gets. Horrible customer service and, if you complain to management, be prepared for initial indifference followed by threats of litigation. My company made the mistake of doing business with the Lawrenceville, Georgia location and I am having to deal with a person named Juan P**** A*****. Again, as bad as it gets. Stay away from this company.

    • Asa R

      Date: 11/03/2022

      Cintas is a deceptive and blatantly has corrupts business practices. While my saga with Cintas has extended more than a year now, it began with a sales person that completely lied about the contract. As my first, and most serious concern expressed to this individual was a none binding long term contract. Now I have sent certified letters explaining the failure to fulfil their side of the contract and to remove all Cintas equipment from our facility followed by continues request and demands to stop all services that falls on a deaf ear. I am continued to be invoiced for services I am not receiving. Avoid this company like the plague!
      There is not a ngitive value I can select for this dishonest company.

    • Angel W.

      Date: 10/12/2022

      We have a cintas rep who constantly adds things to our first aid boxes which we have REEPEATEDLY told him not to add.Very shady!! Watch them like a hawk as they're refilling your boxes!!

    • Tammy P

      Date: 10/10/2022

      I only give them one star because ZERO isn't an option. Already outrageous prices are always increasing. Completely misleading long term contracts. Awful for a small business!!!!!!

    • Chloe J

      Date: 09/17/2022

      Horrible business.. prices went up and wouldnt let us out of our contract… complete scam

    • Tim C

      Date: 09/13/2022

      Terrible company.always short on uniforms.they lay the clean ones on the floor getting them dirty.also delivery guy named **** yelled and screamed at me for accidently ripping one shirt..wtf. Thats how to treat customers.all ive got to say about that

    • Pam N

      Date: 09/12/2022

      I wish I could give 0 stars! This is the most deceitful company I have ever dealt with. We get billed for services they don't provide. They email invoices that do not have a signature from someone at our company as we have told them numerous times they MUST get an employee to sign. We NEVER see them in house and then we get the bills. The supplies they say they deliver are not delivered. Stupid to bill for tangible items when we can easily prove they aren't there!! We asked for copies of the contracts for all our plants and they cannot provide any. When we try to cancel, we are told we can't, "under contract" (which they can't produce). Then the reps say let me come in and speak with you to make things better. NO, cancel the services, stop billing us for supplies/services you aren't providing. I don't know how this company can still be in business. Maybe their uniform business works but we don't use that part of their business. Oh wait, they can stay in business, we aren't the only ones who get billed for supplies or services NOT rendered!

    • Cindi G

      Date: 09/12/2022

      Looking down through the rest of the reviews about Cintas, I am not surprised to find that my company is not the only one that has received deceitful and unprofessional service. I'm also not surprised to learn that Cintas is not accredited by the BBB. Because we were not happy with Cintas' product (namely towels), we started the process of cancelling our service WELL before their 90-180 day notice requirement before our contract renewed. Cintas drug their feet and gave me the run around on the phone and dropped the ball numerous times until that magic date came about that we could no longer cancel our agreement within the 90-180 day allotment and not have to renew. SHAME ON THEM! The kicker is that we are no more happy with their product than we were before we had to renew, plus, we've now received an invoice that has increased by 30-40%! I realize that their agreement states that they have the right to increase prices, but 30-40%??!! That's ridiculous. I am starting the process of formerly challenging or rejecting this increase. Wish me luck on that.

    Cintas Corporation is NOT a BBB Accredited Business.

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