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Business Profile

Tire Dealers

Logan Tire Sales & Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i had went to logans tires to have a plug placed in my tire.the gentleman by the name of jr was more into me then fixing my tire. i drove off asfter paying him the 10.00 for the plug and noticed a weird nooise for a few days and as if my tire was going to fall off the car would shake when i drove i drive to columbus and i live in the country so it takes about 20 mins to get into town and then 20 mins home each day. i have four small children 4 6 7 10 which are always in my car. about a week later i atopped and looked because my car was grinding when i would stop and squeak when i would drive. i noticed a lug nut and stud missing and 4 broke lug nuts when i went to touch them my entire tire fell off it was leaning out words as if i had been driving on the inside of the tire. i went to kevin auto they said it was very dangerousd and needed worked on asap and replaced. i went to logan explained the back driver tire brake etc need replaced because he messed them up by not putting my tire on correctly. he offered to replace the lug nut and stud however denies the damage which is only to the onre tire he messsed up. then as i procedded to explain the other workers along with aanother company said yes it happened becusse the tire him and the owner told me to leave the property or they would call the cops for harrassing. now my car is messed up and grinding and needs repaired.

Logan Tire Sales & Service is NOT a BBB Accredited Business.

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