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Business Profile

Roofing Contractors

Logan Glass & Window LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/30/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Description: quality of work was less to be desired, my siding company will have to do extra work to complete the siding....i contacted brad 6/13/2022 and when i returned from out of state he had came by and placed the shutters back on house and i assume he might of fixed or replaced the window that was promised back in nov 2021--he damage the wood work on the inside of my house...we had a discussion in nov and i told him about this and he did not dispute it, he informed me that he was in the busines for 30 years and only 2 complaints including mine...i told him that is because customers did reinspect his work themselves and Logan glass didnt have any quality checks, i never even received a call to see if i was satisfied...he said in nov 2021 he would call me, i called jan 2022 to check on status of my windows and he said he would call when the window came in...he never did call that is when i called him 6/13/2022 with no answer so i left a voice mail--then when i returned 6/16/2022 again the shutters where on the house after 1.5 yrs...very poor job as now i have to pay the siding company money to take the windows out to complete their job...i had the siding company come out (scott job manager) to look at them and he is to give me an estimate on the cost...while putting windows in their should of been j channel to direct water away from window...i placed a detailed review on his website and since nov 2021 he has changed his website without a place to give logan glass a review, the only way you see my review is to surf the web under logan glass and window logan ohio review...and see my review....very shady company, when i met with him in nov 2021 he didnt dispute his employees damaged the woodwork inside the house

Logan Glass & Window LLC is NOT a BBB Accredited Business.

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