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Business Profile

Cabin rentals

Blue Rose Cabins

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Whitney C

    Date: 06/11/2024

    Whitney C

    Date: 06/11/2024

    I booked this cabin for an overnight stay that was unfortunately cut short to only 2 hours of total stay by a family emergency. They refused to refund me any of my money and said it was a possibility of a credit for a night. However, this cabin is not suitable for the cost and you can get so much better for your money. Do not get fooled by the pictures like I did! They have a picture of a bathroom that is not even the bathroom of the cabin, which makes sense because the bathroom floor is peeling up and there is a disclaimer above the toilet assuring you that the toilet is clean, despite the discolored water. LETS REVIEW THE HIGHLIGHTS: 1. There is a junkyard at the end of the road before pulling up to a weird wooden box with a telephone, which will be your last phone service including your cellphone, despite being nearly a mile from your cabin 2. The driveway in is riddled with potholes that will beat the crap out of your car if it's a sedan. 3. The front porch light was out, which made walking out emergently in the dark very difficult. 4. MULTIPLE areas of rot in the foundation, and as mentioned, bathroom floor 5. The bedrooms have just enough room for the full size beds (states queen on booking) with one foot on each of the 2 sides of the bed not touching the walls. No closet space or dressers 6. Outdated EVERYTHING. You can tell as soon as you walk in that there is a musty, mildew smell. All of the furniture and appliances appear to be from 1970. 7. Full chlorine bucket in a 4 person hottub. Water was probably 30% chlorine. 8. Terrible customer service! 9. States there is video surveillance at entrance. Based on my conversation with customer service, I don't think that works. 10. Charged $70 to clean the cabin after 1 night... it's 500 Sq. Ft. We had 3 paper towels in a garbage can and used 4 of their bath towels. PLEASE don't make the mistake of booking Big Woody cabin or any other Blue Rose Cabins.

    Blue Rose Cabins

    Date: 08/01/2024

    Where to start with this review. We use a floater in all of our hot tubs which are set to release the correct amount of chemicals into the water. Our foundation for this cabin is concrete blocks with a crawl space which is in good shape. We have pictures of the whole inside and outside of this cabin on our website for anyone to see before they reserve any of our cabins. We don't charge any cleaning fee for any of our cabins. It is our policy to have all of our guests check out the whole cabin and hot tub and let us know if there are any issues so that we can send a cleaner out to first verify any issues and then resolve any issues during their stay. As per our policy we were not required to offer this guests any type of refund or credit towards a future stay. We did offer a credit towards a future stay as a courtesy.

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