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Find a Location

Washam Plumbing, Heating, and A/C, Inc. has 1 locations, listed below.

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    Business ProfileforWasham Plumbing, Heating, and A/C, Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/20/1996

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers air conditioning, plumbing, heating, air care, electric, and excavation.

    Business Details

    Location of This Business
    5028 Poling Rd, Lima, OH 45807-8406
    BBB File Opened:
    1/1/1992
    Years in Business:
    32
    Business Started:
    6/1/1991
    Business Incorporated:
    1/1/1996
    Accredited Since:
    11/20/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    11
    Business Management
    • Mr. Patrick "Pat" Washam, President
    Contact Information

    Principal

    • Mr. Patrick "Pat" Washam, President

    Customer Contact

    • Mr. Patrick "Pat" Washam, President
    Additional Contact Information

    Fax Numbers

    • (419) 339-0008
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Dec 23,2022 my water lines froze up. adviced to call Washam i did since i was a new customer didnt have any work done in 2 yrs i had to pay up front $200.00 i did.Two nice guys came out worked 3 hrs they were going to give up and leave but they got a small not even pencil line drip. so they left. hr after they left nothing. so on Sat i called to report i still dont have water The guy answered he was very rude, Told me that theres people with out heat and thats more important then no water. I should go to Menard get a heater put under my trailer. Im not stupid didmt do. the guy said he'd call me back never did. I had no water no hot water no shower cound't flush tolite had Xmas on Sunday. MY son came with a small gun and it got open. But we did have a small fire no big damage. I did call fire dept for safety all good. I told the fireman that the man at Washam told me to go get a heater from Menards put under trailer. He said no it could burnt up in 20 min? I got a bill from them i still owed $214.50. I called got a lady rude as the man she told me the men came back said i had water i said no i trinkle. why would i call the next day report i still didnt have water? there word againt mine. I said ill see u in court Judge dont like it when seniors are taken she said go ahead u wont win. hung up. Disrespectful employees. a $414,50 job and no water. I.M REPORTING THERE SHADY.Do not go there a rip off. Hate lyiers. Can't take to court for there two men against just me. Should took pictures. They need to be responsible for there action .
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Thomas W

    5 stars

    08/30/2021

    I've had Washam's folks out to my house at least 10 times since 2018 when I bought my home. The house was only half finished on the inside so several projects that were needed to finish it were above my level and required a professional. I've had 2 separate water heaters installed (upstairs and basement), various electrical projects because other stuff wasn't done properly by the builder, repairs to my well pump controls and whole house filter, half the vents were installed on my first floor, a pipe break repaired (that flooded half my first floor and half my basement, washer/dryer hookups installed new in my mud room, etc. Several other smaller projects that would take a while to list. Every project has been done well and to my satisfaction. Generally, since one of their tech's knows my house as well as I do at this point, they send the same person at my request. Every single time has been acceptable work and (although the prices aren't necessarily the lowest) I definitely get what I pay for. Even this morning, I had a line that needed snaked and they were here in 20 mins since they had open schedule, and the gentleman (different this time) who came was professional, respectful, and quick on his work. They never try to upsell me on work I don't need done, and as I said I've had several major projects done in a short period of time, when needed. I recommend these folks to my friends/family, and I obviously am happy with their work because they've been out here several times. To this point, I've had several projects involving HVAC, Plumbing, propane lines, electrical, and other projects done and they've all been good work.

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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