Business ProfileforGood Food Inc.

On 7/13/2023 I called beer barrel in Findlay ohio to make a reservation for a birthday dinner for two family member. We arrived with a party of 13 people and sat at a table in the dining room to be served. During this visit, my family ordered drinks and food after mentioning to the waitress that our family members had a birthday this day. The waitress said that they don’t do anything special for birthdays at this restaurant. We then waited over two hours for the food that we ordered and multiple meals were prepared incorrectly. The staff still brought out the meals and stated we could have them for free and that they would make them correctly to serve to us. Multiple people at the table sat for two hours with no drink refills. After all of this terrible service and incorrectly made food, we asked to speak to the manager. After voicing our concerns to the manager she stated that she would make things right. She then brought a bill for $300+ which included even the meals that were not made correctly. The manager was hesitant to remove these items from the bill because she stated that she was giving us a 10% discount. 10% was not sufficient for all all the mistakes made during our visit. The manager insulted multiple people in the party before threatening to call the police because the complaints were made to her. During this visit my son left his phone at the restaurant. I returned to the restaurant on 7/16/23 to pick the phone up. At this time the manager approached me and said “I was told by the regional manager to notify you that you’re not welcome in this establishment any longer” I asked why she responded “some of the comments that were made during your visit” I personally never was rude to any of the staff, so I was wondering why I was banned from the restaurant. Also the staff were singing happy birthday to a table of people when I walked in. I feel the staff was racially discriminating me and my family.