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Find a Location

Bent Tree Town Home Condominiums has 1 locations, listed below.

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    Business ProfileforBent Tree Town Home Condominiums

    Condominium

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6807 Brandt Pike, Huber Heights, OH 45424
    BBB File Opened:
    5/21/2012
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mrs. Christa Anderson-Mullins Owner/Manager, Corporate Manager
    Contact Information

    Principal

    • Mrs. Christa Anderson-Mullins Owner/Manager, Corporate Manager

    Customer Contact

    • Mrs. Christa Anderson-Mullins Owner/Manager, Corporate Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We moved here last month from Houston, Texas blindly because we needed to move quickly due to my husband’s work promotion in Huber Heights. We went off of what we were told, and the pictures on their website, which seemed favorable. Upon our initial walk through we had a literal laundry list of issues wrong with the unit including a broken metal piece hanging from the stair banister. This went unfixed for two weeks before we had to finally fix it ourselves because we didn’t want our two year old getting his hand sliced open. Another huge problem that still hasn’t been fixed is a huge crack in our bathtub. The maintenance supervisor finally came over today and chastised me in my pjs while holding my son for being upset that I can’t bathe my child. The front desk girls, the manager Rebecca and John the maintenance supervisor are not only rude but completely inept and unprofessional and will not help you as a tenet. They gaslight you into thinking you’re wrong for expecting a move in ready and child safe home. And upper management has only emailed me to apologize for the insanity of this place. They didn’t even reimburse me for the items bought to fix the banister myself! I want to get out of my lease because they have no provided me with a safe home for my child.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sharon R

    1 star

    01/16/2024

    Do yourself a huge favor and don't move into these townhomes. These "townhomes" are nothing short of project housing. We moved here last month from Houston, Texas blindly because we needed to move quickly due to my husband's work promotion in Huber Heights. We went off of what we were told, and the pictures on their website, which seemed favorable. Upon our initial walk through we had a literal laundry list of issues wrong with the unit including a broken metal piece hanging from the stair banister. This went unfixed for two weeks before we had to finally fix it ourselves because we didn't want our two year old getting his hand sliced open. Another huge problem that still hasn't been fixed is a huge crack in our bathtub. The maintenance supervisor finally came over today and chastised me in my pjs while holding my son for being upset that I can't bathe my child. The front desk girls, the manager Rebecca and John the maintenance supervisor are not only rude but completely inept and unprofessional and will not help you as a tenet. They gaslight you into thinking you're wrong for expecting a move in ready and child safe home. And upper management has only emailed me to apologize for the insanity of this place. They didn't even reimburse me for the items bought to fix the banister myself! Run from this place like the plague. We went from a luxury, helpful, kind, condo complex in Houston to a literal cesspool here at Bent Tree.

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