We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Landscape Contractors

New Leaf Landscape and Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Heather M

    Date: 03/03/2023

    Matt S**** and New Leaf Landscape and Construction cost us a little over $13,000 out of pocket because he did not honor his commitments or our contract. We saved up for a long time to do this large landscape project and to lose that much money was devastating. We would sincerely recommend that no one use him (whether he stays with New Leaf or starts a new company under a different name). Matt was a nice guy and we chose him for our residential job because he was a local small business owner and he got back to us right away with a fair price. But once we signed a contract it all fell apart. We ordered trees in April 2021 but he did not install them until November of that year. We were in limbo that entire time and had to delay several other things because of his ever-changing timelines. Ultimately he could not get the trees he promised us. Eventually in November 2021 he installed 46 large trees in our backyard. His contract with us included a 1 year guarantee. By March 2022 half of them were completely dead. I tried to contact Matt numerous times between March-June 2022. We were once again in limbo that entire time. When he finally contacted me back he gave me a sob story about his failing business, broken vehicles, and not having dependable workers to support him. He did not have the money to support his 1 year guarantee and replace our dead trees. We had to find and pay a new company ~$5,000 to remove the dead trees and move/replant the remaining trees to try and save them. Out of 46 trees they were only able to save 28 of them. When they were done we had to use our vacation week to physically put our backyard back together ourselves. This loss of time, money and trust was devastating. Matt was impossible to get in touch with, he didn't honor his commitment or contract with us, and he made us lose faith in humanity. I've never submitted a bad review of any company before but this one compelled me to do so. I hope it saves someone else from being taken advantage of.

New Leaf Landscape and Construction is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.