Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pet Store

Back Road Reptiles and Exotics LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 42 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKristina E.

    Date: 03/24/2025

    5 stars
    A wonderful family owned business that takes great care of their reptiles and customers.
  • Review fromElda L.

    Date: 01/25/2025

    5 stars
    Amazing store. Really cares about the animals. Any question they are always willing to answer. Great group of staff. Very clean. I love going in and just looking at all the updates they are always making. I have bought multiple pets and they have always been healthy and thrive.
  • Review fromKelly

    Date: 01/21/2025

    5 stars
    Wonderful place to go visit and buy any reptile that you want. The owner ***** is very friendly and helpful. She works with her customers to get what they need. The entire staff there is just as friendly and helpful. I go there with my daughter every Saturday and volunteer.
  • Review fromMatt

    Date: 01/21/2025

    5 stars
    Always friendly and willing to help prices are good and they are great with all there animals.
  • Review fromTim S.

    Date: 01/21/2025

    5 stars
    Back Roads Reptiles and Exotics. They are the best pet store that I have found so far.
  • Review fromJyssica

    Date: 01/21/2025

    5 stars
    Back Road Reptiles and Exotics LLC is always so helpful. Whether it is to give new helpful knowledge on getting a new family pet, or if it is to help get supplies we need for our pets at home. They're also willing to help figure out an issue with your existing reptile friend at home to keep everyone happy and healthy. Not only that, but they're also always so nice and looking around is always a joy with all the new reptiles and others they have. It's hard not to want a complete reptile room at home with everything they have in store! The manager is also willing to help find you exactly what you need if she currently doesn't have it in stock! We go weekly for our pets, they're very trusted in our home! 10/10 I have recommended them to friends and family and will continue to do so!
  • Review fromAlejah M

    Date: 01/21/2025

    5 stars
    Back Road Reptiles and wonderful pet store and the entire staff is always super helpful and friendly!
  • Review fromCasey P.

    Date: 01/17/2025

    5 stars
    I love the environment and the owners and employees are very nice and polite
  • Review fromErik D

    Date: 01/11/2025

    5 stars
    I love the store the workers are professional and friendly. They are very knowledgable and will always point you in the rite direction.
  • Review fromWilliam A.

    Date: 01/11/2025

    5 stars
    Very helpful and knowledgeable was willing to show my grandson some of the animals there great prices

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.