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Business Profile

Handyman

Michael N Chapman Handyman Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:09/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Michael C****** to paint my house and repair the bricks on the front and back porch of my house.

    He started the project the last week of May and did not come vack tk complete the work.

    I was having family over fir the 4th of July and he said that everything would be completed before the 4th.

    Michael had a young man named Earnest C******* to do the thd work that he had contracted to do. Earnest tried, but was not skilled enough to complete the job

    I called Michzel several times to tell him that I was not satisfied with the work Earnest was doing and Mochael would come and tell ne that he was going to correct the problems that I pointed out to him by sanding the bricks.

    The brick were not straight the motor was oozing out of the bricks

    After waiting until August for Michael to come finish the job as he promised in the contract. I told him that I was not satisfied with the work that was being done and told him that at this point I needed to find someone else to do the work and thst I wanted him to refund my $60.00 deposit.

    He said that he would only refund half of my deposit. I told him that I wanted my full deposit refunded.

    I called him several times about refunding my money and has not done so and now he has stopped answering my calls

Michael N Chapman Handyman Service is NOT a BBB Accredited Business.

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