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Find a Location

Premier Health has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Premier Health

      110 N. Main St., Ste. 450 Dayton, OH 45402

    • Premier Health

      1 Wyoming St. Dayton, OH 45409

    • Premier Health

      One Medical Center Dr. Franklin, OH 45005

    • Premier Health

      2350 Miami Valley Dr. Centerville, OH 45459

    • Premier Health

      9000 N. Main St. Englewood, OH 45415

    Business ProfileforPremier Health

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Premier Health is a private, nonprofit, health care system. It is comprised of acute care hospitals and outpatient facilities, physician practices, long-term care, and home health services.

    Products & Services

    This company's member organizations offer a complete range of health services to individuals and families.

    Business Details

    This is a multi-location business.

    Find a Location

    Premier Health has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Premier Health

        110 N. Main St., Ste. 450 Dayton, OH 45402

      • Premier Health

        1 Wyoming St. Dayton, OH 45409

      • Premier Health

        One Medical Center Dr. Franklin, OH 45005

      • Premier Health

        2350 Miami Valley Dr. Centerville, OH 45459

      • Premier Health

        9000 N. Main St. Englewood, OH 45415

      Location of This Business
      110 N. Main St., Ste. 450, Dayton, OH 45402
      BBB File Opened:
      1/1/1890
      Years in Business:
      134
      Business Started:
      1/1/1890
      Business Started Locally:
      8/1/1986
      Alternate Business Name
      • Miami Valley Hospital
      • Atrium Medical Center
      • Miami Valley Hospital South
      • Miami Valley Hospital North Campus
      • Upper Valley Medical Center
      Business Management
      • Ms. Mary Boosalis, President & CEO
      • Ms. Diane Ewing, Vice President of Government Affairs
      • Ms. Mary Garman, COO
      • Ms. Reshauna Bolds, Manager of Client Services
      • Ms. Kathryn Johnson, Director of Client Services
      Contact Information

      Principal

      • Ms. Mary Boosalis, President & CEO

      Customer Contact

      • Ms. Mary Boosalis, President & CEO
      • Ms. Diane Ewing, Vice President of Government Affairs
      • Ms. Mary Garman, COO
      • Ms. Reshauna Bolds, Manager of Client Services
      • Ms. Kathryn Johnson, Director of Client Services
      Additional Contact Information

      Fax Numbers

      • (937) 208-2819
        Primary Fax
      • (937) 208-2450
        Other Fax

      Phone Numbers

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/29/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      This is my issue with the bill: I was billed for services I didn't receive and didn't need. I was billed as a "Severity Level 5" which is the most severe level that enters the Emergency Room. As you can read in the description attached this level requires a medical team of physicians making complex medical decisions. Injuries or illnesses cause a significant threat to life. When reviewing the bill, I would like to point out some discrepancies between Severity Level 5 and my care. 1. Page 4- I drove myself to the ER at 7:30 and was released to drive myself back to work at 10:38. Records show at no time was in distress of any type. Vitals upon arrival normal range. 2. Page 4- My care required (1) Medical Doctor and (2) RN's. Not coordination or other physicians. My PCP never received notice of this visit. 3. Page 7- All vitals are normal and no acute distress. I drove myself there and back. 4. Page 8- I GAVE MYSELF a Tylenol, Troponin Test given twice to ensure that the first one was correct showing negative results. 5. Page 9- EKG normal. I had made several attempts to get the medical billing but was never given the information until December 13th, then it took me two weeks to gain access to the bill because the encoded message had the wrong date of birth. The entire bill has the wrong date of birth, which I feel has slowed the process. I requested these on 4/11/2023, 7/13/2023,9/14/2023, 10/10/2023, 11/07/2023,11/21/2023, 11/22/2023. I spoke with Jeff Billard from MVH Billing on 9/22/2023 and 9/25/2023. He said he understood that the level was a concern, but it wasn't going to change. Now knowing the mix-up with the birthday probably led to being charged at such a high severity level, thinking they would be billing a government-funded healthcare. Most patients after having life-saving measures are admitted to the hospital and not released to drive themselves back to work.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessica S

      1 star

      01/14/2023

      This is extremely hard for me. I have written tons of reviews, and this one is the hardest, most painful one I'll ever have to write. My dad was transferred to this mvhs hospital because of lack of respiratory staff in the north hospital. My dad had final stage copd, and went into the hospital having a hard time breathing. The first one had got him stabilized with a bypap machine, and switched him to this one. This one was fine at first, wasn't checking the CO2 levels though, which was the problem he had originally. Then comes yesterday, when they were talking about finally getting him out of intensive care . Brought him a wheelchair, a walker , and a commode to take "home". Well that was until the breathing treatment. My dad needed constant oxygen. The respiratory therapist, took his oxygen off and didn't put it back on, my dad struggled to breathe before They realized he needed oxygen, put it back on via mask, then she failed to turn it up. And by that time it was to late. His heart started going because the tension of trying to breathe, they rushed to put a Ventilator on him, and it was just to late , as they were breathing for him ,the head of respiratory therapy came in and said "does he have a heartbeat", he did not, and noone even noticed until she said something. They started cpr. But he was gone. Thier lack of responsiveness, and because the girl didn't know he needed oxygen the entire time, killed my father, then they tried to cover up their stories the whole time I was there, everyone had a different story. We were going to file a medical Malpractice suit. But the hospital went ahead and reported to the coronor that it was natural causes. Which, no, it wasn't, it was because they left him without oxygen for too long and he went into cardiac distress, So the coroner wouldn't do an autopsy, and we all know how much a private autopsy is $2-3000, So yeah, they get away with murder. I'm sure this won't be the last time either, and bet it wasn't the first.

      Local BBB

      BBB of Dayton and Miami Valley

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