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Business Profile

Yoga Studio

Yoga on High

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Yoga Studio.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/10/2022

    Type:Order Issues
    Status:
    UnresolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $3,000 for yoga 200 hour teacher training with Certification upon completion with Yoga Alliance. I Graduated and to my surprise the studio was not registered to teach and this is a breach of contract. I want a full refund for the $3,000 because I have am unable to register with Yoga Alliance and the CEO new she wasn’t registered but took the money anyway. I feel mislead and taken advantage of. Please help. See enclosed attachments.

    Business Response

    Date: 08/17/2022

    I purchased Yoga on High last year. There was an internal error within Yoga Alliance that changed our school to another company. This problem is being fixed and we will have our school back by next week. Then we will be able to certify all of the current grads rom our program.

    Here is the response from Yoga Alliance:

    "Our team plans to create a backdated approved RYS under Legacy Standards for your clients, and the school will have until 2024 to uplevel, same as the Legacy RYSs.  I have asked our team to get back to me with additional details –  timelines, and any action items for your clients and their students.  I will get back to you once I have those details."

    Customer Answer

    Date: 08/22/2022

    this issue has still not been resolved and no further email has been received.

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