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Business Profile

Window Installation

Universal Windows Direct of Columbus
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.23

Average of 61 Customer Reviews

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Review Details

  • Mary Anne W

    Date: 07/24/2025

    I had $20000 worth of windows put and the installers trashed they destroyed drywall broke flower pots and left the place a mess!!!

  • Janelle K

    Date: 01/28/2025

    *** Link took his time with our custom window need, and was very helpful as well.

    Universal Windows Direct of Columbus

    Date: 02/05/2025

    Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS

  • Brenda W

    Date: 02/22/2024

    Devin W**** did an excellent job. He was very informative and knowledgeable.

    Universal Windows Direct of Columbus

    Date: 02/23/2024

    Brenda, thank you so much for sharing your experience with Devin! We appreciate your feedback and please don't hesitate to reach out if you have any questions.

  • Nick M

    Date: 02/22/2024

    Devin Wells did a great job presenting the material and his dedication to the company is evident. He was punctual, very knowledgeable, and great to work with. His knowledge of the product and competitors products was able to help us make the decision to go with Universal Windows Direct.

    Universal Windows Direct of Columbus

    Date: 03/07/2024

    Nick, we truly appreciate your feedback of this sales experience with our representative, Devin. We're thrilled to hear you've chosen us for your home-improvement project. We can't wait for you to be loving your new windows!

  • Andrew F

    Date: 01/24/2024

    Devin did a great job explaining the benefits of Universal Windows and showing us the value that they offer. We weren’t entirely ready right at this moment but Devin made us comfortable with our options and the financing that was available, and now we are getting new windows.

    Universal Windows Direct of Columbus

    Date: 02/07/2024

    Andrew, we are thrilled to hear of your satisfactory experience with our sales representative, Devin. We can't wait for you to be enjoying your new windows from Universal Windows Direct!

  • Devin W

    Date: 01/23/2024

    Very knowledgeable about the product. Personable patient and friendly. Answered all questions and arrived on time. Presented a superior product.

    Universal Windows Direct of Columbus

    Date: 02/07/2024

    Thank you for sharing your exceptional sales experience. We appreciate your feedback and please don't hesitate to reach out if you have any additional questions.

  • Brenda C

    Date: 01/20/2024

    Devin W**** gave an outstanding presentation of Universal Windows Direct, down to the little details that make a window energy-efficient, secure, easy to clean, open close and maintain. Zeroing in on details that one doesn't know are important to the efficient operation and durability of the window and what other brand name window installers don't tell you about. He was very professional and knowledgeable about the windows. They have the quality that I want in windows with a lifetime warranty that I most likely won't need to use. I can't wait to say, "I love my new windows" and watch my energy bills go down.

    Universal Windows Direct of Columbus

    Date: 01/24/2024

    Brenda, thanks for sharing your sales experience with our representative, Devin. We are thrilled to hear he provided you with a knowledgeable and professional presentation of our products. We can't wait for you to enjoy the benefits of your new windows!

  • Ian W

    Date: 12/21/2023

    Devin W**** was fantastic! He was punctual, very knowledgeable, and a joy to work with. He was able to help us out with our window needs, and answer all of our questions. In the end we ended up purchasing windows through Universal Windows Direct.

    Universal Windows Direct of Columbus

    Date: 01/24/2024

    Ian, we appreciate your kind words regarding this sales experience with our representative, Devin. We're thrilled to hear you've chosen Universal Windows Direct for your window replacement needs. We can't wait for you to be loving your new windows!

  • Patricia K

    Date: 12/18/2023

    Devin *****, our universal windows direct sales rep. Presented their product in a knowledgeable and professional manner to us. The quality of the product was demonstrated in an understanding way to affirm our commitment to purchase the windows, and feel confident the windows will enhance our home . Devin is an excellent sales representative with through knowledge of their product, warranty, and financing options.

    Universal Windows Direct of Columbus

    Date: 12/19/2023

    ********, we appreciate your kind words regarding your sales experience with Devin ****** Thanks again for considering Universal Windows Direct for your home improvement needs and if you have any questions, please don't hesitate to reach out.

  • Mayuri P

    Date: 11/27/2023

    I had a great experience with ***** *****! He explained and was very patient with every question I had. He even demonstrated the advantages of the windows! He even helped me with financing until I was satisfied with the price. I definitely recommend working with ***** and Universal Windows.

    Universal Windows Direct of Columbus

    Date: 12/12/2023

    Mayuri, we appreciate your feedback of this amazing sales experience with Devin. Thanks again for considering us for your home-improvement needs and we can't wait to install your new windows.

Universal Windows Direct of Columbus is BBB Accredited.

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