Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tattoos

Lock Stock and Barrel Tattoos

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tattoos.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    3/3/24
    $600
    business provided tattoo shading
    work done was subjectively awful, scratchy, out of the lines, i have messages to show that the main goal of this tattoo session was to blend all of my current tattoos together but he (********) instead made 3 (tattoos) extremely dark and left the rest alone.
    the artist refuses to see anything wrong with this work but the owner did acknowledge that the tattoos needed rectified or the total ($600) to be reimbursed. when i came to have the issue resolved the owner offered to add more to 2/3 tattoos but would still neglect to uphold their end of our agreement which was to make my previous tattoos blend together. i asked for a refund instead (which was originally part of the offer) he (the owner ********) brought ******** (the artist) who offered to give me 1/3 of my money back ($200) and preceded to tell me loudly in front of others "what was i supposed to do on top of where you cut yourself up?" referring to my 12 year old self harm scars that are on the skin of 1 of the tattoos he poorly shaded. After this incident I decided to let the owner know how the conversation went, the owner defended ********, told me he had nothing for me other than to schedule an appointment. Since this person just allowed his employee to degrade and raise his voice at me for thirty minutes i realized i should not allow these people to tattoo me to rectify this situation and seek help elsewhere.

    photos show the tattoos before and after ******** shaded them, emails that i was sent by the owner of Lock Stock and Barrel offering to fix or refund me for the situation which was not provided and text messages from ******** offering a refund as well which too was not provided.

    Business Response

    Date: 04/11/2024

    Upon removal of literally every negative review that’s been posted to every social media outlet by you and your friends, whom have never stepped foot in this shop, in regards to this incident, you can come back in for a refund. If this is not taken care of beforehand, zero refund will be issued and ******** has agreed to allow you to settle this in small claims court. 

    Customer Answer

    Date: 04/12/2024

    i didn’t know where to add my details, i rejected my offer because i do not feel safe to reenter this place of business after the way i was treated and i cannot have any reviews taken down as i have no idea who put them. i can only take mine down. 

Lock Stock and Barrel Tattoos is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.