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Business Profile

Spa

Skinfinity Spa - Columbus, OH

This business is NOT BBB Accredited.

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Review Details

  • DeeWaun G.

    Date: 05/10/2025

    They seem to only care about getting money! I informed them that I was on a fixed income when I came in for the special they were advertising, but they still pushed to buy their services. i ended up paying $150 (that I really couldn't afford) for services rendered on that day!They strongly encouraged buying a package that was financed through Affirm at 36 percent (that part wasn't divulged until the end).I had a car accident after the fact, and advised them of such in hopes that there would be some decency with regard to canceling the contract with Affirm (as I need to reallocate the funds to pay for a $1000 deductible to get the vehicle repaired). I even submitted proof by providing a copy of the insurance claim where it shows the amount of the deductible.They are stuck on their doggone clause that supposedly says the cancelation has to take place within the first 24 hours of signing the contract (I don't recall seeing such a clause, by the way!), which should be excused due to extenuating circumstances, as the accident occurred well after 24 hours later!They have no decency, humanity, empathy nor ethics! They're taking money for NO SERVICES RENDERED as I have not utilized nor will I utilze any further services than what I've already paid them for!!The right thing to do would be to return funds to Affirm by canceling this contract; otherwise they've been paid (by Affirm, who now wants me to pay them back at 36 percent) for Skinfinity Spa doing NOTHING!!

Skinfinity Spa - Columbus, OH is NOT a BBB Accredited Business.

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