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Business Profile

Resume Services

Anderson & Co Resume Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Resume Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/17/2022

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is complaint is against Anderson & Co. Resume Writing Services. Marissa A is the owner of this business. I paid in full for a resume package of $639.63 on June 24, 2022. We had several prior meetings before payment and the owner was responsive and professional before payment. After payment thru a Paypal system was received the owner above became less and less responsive and breached her contract agreement that stated clients would receive first draft of resume 7 days after full payment was received. I did not hear back nor receive any product/resume draft until Monday, July 18, 2022. I received very little of what I paid for with the Anderson & Co. Resume Writing Services. I paid for a full complete package and product totaling $639.63 and only received one draft of a resume. I know one resume draft does not cost $639.63 alone. I did not receive the total resume/cover letter package I paid for that would give me several copies/variations of my resume/cover letter, provisional support with career opportunities to customize my job search and resume package. .

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