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Business Profile

Moving Companies

JJ Cabus Company LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

This profile includes complaints for JJ Cabus Company LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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JJ Cabus Company LLC has 2 locations, listed below.

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    • JJ Cabus Company LLC

      393 Rocky Fork Dr S Columbus, OH 43230-2938

    • JJ Cabus Company LLC

      5877 New Albany Rd W New Albany, OH 43054-8055

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/04/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I signed up with JJs moving company for a move across the states to Las Vegas. I was made to pay almost $1000 3 times. Once for a deposit, pickup, and drop off. I payed for immediate delivery and not only were my things picked up late (9pm-12am) and off my time frame, they were dropped off after 37 days (25 business days, no holidays) which is well beyond what we agreed upon. My dresser was complete cracked, my desk fan in two. His employee said he’d replace them but will not return my phone calls or replace my items. I also did not sign the delivery paper as a statement of dissatisfaction and I was also not even given a paper to sign the day of pickup. They’re ignoring my calls and my boyfriends hoping we will go away. It’s disgusting that they would over charge me and perform terrible services.

      Business Response

      Date: 10/04/2022

      Sorry,

      but this customer did not book her move with our company.

      Customer Answer

      Date: 10/13/2022

      Regards, you all absolutely did provide me service, I even have your company number in contact with me, literally screenshots of payments made to ******** Cabus via cashapp, as well as documentation via our broker of your services. I’m quite shocked you would falsify that as well as everything else.

      Customer Answer

      Date: 10/19/2022

      if you provided labor in Ohio and I paid you, sometime between Ohio and Vegas, my furniture was destroyed and not by my own hands. I paid ******** twice; for pickup and drop off so I’m not quite sure how it’s possible you would have nothing to do with the compensation for my belongings when you were paid for the services provided to me.

      Business Response

      Date: 10/28/2022

      As said before we provide labor in Ohio. Your payment was sent to the broker for the remainder. We are not the hauler. 

    JJ Cabus Company LLC is NOT a BBB Accredited Business.

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