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Business Profile

Home Improvement

Bath Tune-Up of Columbus North

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 1 Customer Review

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Review Details

  • Lindsey D

    Date: 08/27/2025

    They replaced my bathtub and surround. Before they started, they insisted the work would take 2-3 days. It took them TWELVE WEEKS. Between Bath Tune Up and their subcontractors, I had 5 different contacts I worked with and scheduled separate appointments with- each of whom told me different things. None of them seemed aware of discussions that Id already had with the others. Multiple times they either didnt show up for appointments or canceled last minute (especially frustrating when I had taken time off work to be home for the appointment). To their credit, early in the process they identified a leak in the side of our house that we needed to fix immediately. Bath Tune Up paused their work and was very patient while I got the leak fixed. After 10 days I notified them that the leak was fixed and the bathroom work could continue. It took them 9 weeks after that to finish the work. Also to their credit, multiple times when I complained about the quality of the work they did send someone out to see and then later come out to fix the work. However- this required a ton of time and management from me. Id rather they did it right the first time. The overall quality of the finished project was okay- not great. I eventually gave up asking them to make fixes because I was so frustrated and didnt want to spend more time on it.

Bath Tune-Up of Columbus North is NOT a BBB Accredited Business.

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