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Business Profile

Epoxy Floor Coating

Design R Crete, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/07/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We saw Design R Crete's business truck advertising their concrete design work. In March 2021 we contracted with owner Dave A**** to do concrete resurfacing at the cost of $3,800. Work was finally completed in September 2021. In March 2022 we contacted Dave about the driveway resurface already peeling and breaking up. In July 2022 we were told they would come out "in the fall". October 2022 I texted a message to please not forget us. In March of 2023 I again left Dave a message. He responded that they would be out "once we get into some warm weather". In May of 2023 we were told they "will be out in June". Today, August 7, 2023 Dave still has not returned and our driveway is now in poor condition. I have records and photos of all of the above if needed.

    Business Response

    Date: 06/01/2024

    Dave A**** 

    Business Response

    Date: 02/06/2025

    the Per a phone conversation with the owner @3:55pm the business did express that the issues 

    have since been resolved as of June 2024 and from his knowledge the consumer is 


    happy with everything and the issues have been resolved and completed

     

Design R Crete, LLC is BBB Accredited.

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