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Selection Management Systems, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/04/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ON 02/02/2024 I RECIEVED A COPY OF MY BACKGROUND THAT WAS DONE BY C.P********. THE BACKGROUND STATES THAT I HAVE A FELONY ON MY RECORD. DUE TO THIS INACCURATE INFORMATION I WAS LEFT JOBLESS. NO WHERE ON MY COURT DOCKET OR FILES SAYS I HAVE A FELONY WHICH IS PUBLIC RECORDS. I HAVE A MISDEMEANOR. DUE TO THIS INACCURATE BACKGROUND NOW I DONT KNOW HOW IM GOING TO PAY MY BILLS AND PROVIDE FOR MY FAMILY.

    Business Response

    Date: 02/05/2024

    Thank you for bringing this matter to our attention. As an Accredited Business, we take the accuracy of our reports very seriously and are committed to resolving this issue promptly. To ensure that we address your concerns effectively, our disputes department has been notified of your case, and they will be contacting you shortly to initiate the resolution process as soon as possible. They will work diligently to investigate the discrepancies and make the necessary corrections to your background report, if any.

    In the meantime, we appreciate your patience and cooperation as we strive to rectify this issue promptly. Please be assured that we take your concerns seriously and are dedicated to ensuring the accuracy and integrity of our reporting services. If you have any further questions or concerns, please do not hesitate to contact us.

    Thank you, and we look forward to resolving it to your satisfaction.

Selection Management Systems, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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